Find More Than 10K+
United Kingdom Jobs

We are on the hunt for an Assistant Retail Operations Manager to join the team at a renowned museum, based in London.

The role

The Assistant Retail Operations Manager, alongside the Shops Supervisor, is responsible for managing a small team of retail assistants and overseeing the three onsite retail areas. You will manage, motivate and develop the team, utilising your passion and enthusiasm for design and retail to inspire the team to successfully deliver and exceed retail KPIs.

You will have a passion for good customer service and visual merchandising, be well organised, proactive and able to use your initiative to deal successfully with a range of situations when dealing with visitors, colleagues and your team.

How you’ll dazzle us

Our client is looking for someone with retail management experience in a fast-paced retail environment who is highly organised with the ability to prioritise, manage tasks simultaneously and perform effectively under pressure. You should have strong attention to detail, with an understanding of targets and delivering KPIs.

The perfect candidate will have the ability to enthuse, lead, motivate and inspire others through excellent communication and strong interpersonal skills as well as work collaboratively as part of a team. Aptitude and passion for delivering an exceptional customer experience and developing a strong customer service culture is essential.

You’ll be expected to ensure that the museum’s reputation for high standards of presentation is maintained, showing an interest and aptitude for visual merchandising and display.

Experience within the museums, galleries, heritage, or cultural sector and an interest in design is highly desirable.

What happens next

If you would like to take the next step in your career, apply now!