Operations Manager Remote
Job description
Operations Manager
Operations Manager
Part-time 21 hours per week
Home working with some travel to the training centre in Swindon
Salary: £32-38K pro rata
APA Procurement Training provides apprenticeships and professional commercial qualifications and development courses.
We have an opportunity for an Operations Manager to play a key role in the organisation of our training and development activity. This role sits at the heart of the company and is critical to ensuring that the organisation runs efficiently and effectively and so enables learners to achieve the best training experience to realise their development goals.
APA Procurement Training offers flexible working, responsibility and a significant amount of autonomy in a strong team environment. We are proud to be a Chartered Institute of Procurement and Supply ‘Centre of Excellence’ offering high quality training programmes to learners from across the UK.
The Operations Manager will work closely with the Training Programme Managers, the Marketing Manager and Course Coordinators to provide the effective framework within which training and development activity can be delivered to learners. The focus of the role includes overseeing course organisation, coordinating the provision of information and guidance for learners, regulatory and compliance management, and assisting with financial management and administration. The postholder will also play a key role in learner safeguarding and wellbeing.
If you have great organisation skills, are an excellent communicator, have a keen eye for detail, and can confidently coordinate the work of others, we would very much like to hear from you.
Job description
Main Responsibilities
Overseeing training course and apprenticeship programme coordination
Coordinating the provision of information, advice and guidance to learners
Implementing and maintaining administration management procedures and office systems
Finance coordination – maintaining financial records, invoicing, credit control
Database management – OneFile apprenticeship learner management system and bespoke organisation online database
Coordinating learner safeguarding and wellbeing activity
Human Resource Management coordination – recruitment, induction, personnel records
Assisting with providing information and coordinating APA’s regulatory requirements including for the Chartered Institute of Supply Chain Management, the Education and Skills Funding Agency, Ofsted and Matrix
Communicating with and responding to requests for information from current and prospective clients
Other Responsibilities
Organising internal and external meetings with learners and line managers
Dealing with correspondence, complaints and queries
Completing New Supplier forms and tender documents.
Engaging in continuing professional development and training activity to maintain relevant up to date knowledge and expertise
Complying with safeguarding and Prevent Duty policy and practices and attending training.
Participating in activities and developments such as improvement meetings and training which are relevant to the role.
Promoting an appropriate public image in representing the company.
Required skills and knowledge
Excellent organisation skills and ability to manage a diverse range of tasks
Good people management and influencing skills
Independence and a willingness to assume task responsibility
Good interpersonal skills for both internal and external interactions
Proactivity and initiative
Commitment to high levels of customer service
Prioritisation management skills
Commitment to continuous improvement
Flexibility in line with the needs of the business
Some experience of managing or coordinating staff is preferred
Willingness to engage positively with continuing professional development
Knowledge of safeguarding and wellbeing issues would be advantageous
Job Types: Permanent, Part-time
Part-time hours: 21 per week
Salary: £32,000.00-£38,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Education:
- Certificate of Higher Education (preferred)
Experience:
- Operations management: 1 year (required)
Work Location: Remote
