Job description
Your New Role
We are offering a fantastic opportunity for a skilled and experienced Senior Operations Manager to join our team in Sheffield, overseeing our "Streets Ahead" Project. As part of this project, you will be responsible for upgrading and maintaining the city's roads, pavements, street lighting, bridges, and street scene over a 25-year contract period.
As the Senior Operations Manager, you will report directly to the Account Director and will be responsible for driving exceptional P&L and balance sheet performance for a defined area within our Sheffield Highways contract.
Your responsibilities will include:
- Developing and shaping the contract business plan for your defined area, aligned with the contract strategy and in collaboration with the BD and contract team.
- Managing the P&L and balance sheet for your designated area, striving to deliver and improve agreed margins and cash flows.
- Leading, reviewing, and challenging budgets and forecasts to ensure a consistent and achievable approach.
- Monitoring and managing the performance of your area through regular site visits, performance reviews, and interpretation of management information.
- Fostering service excellence across the account by maximizing efficiency, sharing best practices, seeking profit improvement opportunities, and ensuring compliance with health and safety standards.
- Cultivating strong customer relationships, understanding and anticipating client requirements, and contributing to a culture of customer-centricity.
- Managing supplier relationships and leading a talented team of 50 to 100 individuals.
We want to hear from you if you have:
- Demonstrated accountability and decision-making within a contract environment.
- Proficiency in customer relationship management.
- Strong IT and data analysis skills.
- Ability to understand and implement commercial contracts.
- A clear understanding of the industry and market dynamics.
- A proven track record of implementing and meeting targets.
- Demonstrated ability to manage, develop, and motivate teams.
- Excellent communication, relationship management, and influencing skills.
- Experience supporting a P&L account and managing resources.
- Previous experience creating and implementing local-level business plans.
- Significant contribution to bids or mobilization processes.
- Experience in managing business improvement or change management projects.
- Experience in managing health and safety.
What we can offer you
When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program
- Career Development - Exceptional development and progression plan
- Pension – Generous Pension scheme which we will contribute to
- Holidays - Minimum 24 days holiday + Bank Holidays
- Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
- Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
- Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives
- Company Car / Car allowance
We embrace difference and support individuals to work in ways that work best for them.
We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planetare protected.
At Amey, you have freedom to perform because we know if nothing holds you back, together, we can be extraordinary.
Who is Amey?
- We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation’s strategic assets.
- Our 11,000 people are behind the critical services the country relies on every day.
- Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients.
- We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the sustainable growth of the country.
To find out more take a look at our website www.amey.co.uk
Application Guidance
Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.
Please contact our recruitment team at [email protected] to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process.