Job title: Operations Manager
Salary Up to £80,000 based on experience
Location: Head office located at Woodley House, Aylesbury
Location of Services: South Bucks
Contract type: Permanent 37 hours per week
Reporting to: Operations Director
Our Vision: To be the go-to provider, delivering great care every day.
About the role:
We are looking for a passionate and driven Operations Manager to join the Fremantle team to provide effective leadership and operational management of 5 residential and dementia nursing homes for older people in the Buckinghamshire area.
As one of three Operational Managers you will play an integral role within the trust. You will be work closely with the central support teams to develop and implement operational quality strategies and policies to support the Fremantle Trust in being the provider of choice for older people services.
You will have direct line management of the Service Managers ensuring excellent standard of care is delivered in line with the standards set out by the Trust, CQC, Local Authority and other relevant regulatory professional bodies, thereby ensuring a safe and welcoming environment for residents, their families, employees and visitors.
About you:
You must have proven leadership experience in the social care sector within a multi-site corporate organisation as an Area, Regional or Operations Manager, having previously held a Home Manager registration. You will need to demonstrate up-to-date and detailed knowledge of the social care legislation to deliver legally compliant services. You must also have good working knowledge of CQC regulations, other relevant legislation and compliance within older people’s nursing homes, whilst being able to actively identify key risks and implement new initiatives towards supporting the services to a CQC rating of ‘Good’ or ‘Outstanding’.
It is a requirement that you have QCF Level 5 in management or similar, proven experience in managing commercial budgets, along with identifying opportunities to improve the financial performance of homes and services by improving occupancy and managing staff costs including agency. You will also be required to be an excellent leader and communicator supporting and developing your teams to achieve good outcomes through mentoring, motivating and coaching employees.
About Us
Established in 1992, we're a charity and not-for-profit organisation that provides care and support for older people and adults with dementia and learning disabilities. Our mission is to enhance people’s lives by caring and working together.
We have up to 1300 staff supporting over 1,100 residents with our services including care homes, extra care, residential and supported living schemes across Buckinghamshire, Bedfordshire, Berkshire and Hertfordshire. We are passionate about putting the person at the heart of all we do to ensure they receive the highest possible standards of care and support, when they need it most. This is what makes The Fremantle Trust the special place it is today.
As a care provider, we have a duty of care to our service users and employees to ensure we operate in a safe environment. Therefore, from time to time we may require you to take part in mandatory health testing and health vaccination programmes.
All Fremantle staff must understand and actively participate in the Safeguarding, Health and Safety and Equality and Diversity policies and procedures to ensure that people who use our services, other staff, and stakeholders are safe and respected in Fremantle services. Each staff member must also take joint responsibility with their line manager for their own personal and professional development at work.
If you wish to gain any further information, please do not hesitate to contact the recruitment team on 0333 400 1020.