Operations Internship London, England
Job description
What is REKKI?
REKKI (https://rekki.com/) is transforming the way restaurants order ingredients from their suppliers. Our mobile app makes placing orders fast, reliable and efficient.
The concept for REKKI was born in the kitchen. Our founders ran restaurants for over 10 years, and saw firsthand all the problems inherent in the industry. So in 2016 they started building an app to make the lives of chefs easier. Today REKKI is the world's largest marketplace for restaurants and suppliers. REKKI gives chefs and restaurants the power of choice in easily partnering with suppliers; enabling them to browse, order, and pay seamlessly - saving both time and money.
Our passion to better the food industry echoes right into our teams where every individual is exceptional at what they do. We're looking for equally talented individuals who are bold, innovative, and will not settle for mediocre as we work towards making the industry radically better off.
Location: London
Paid internship position (12 months paid)
An exciting opportunity has arisen for three entry-level candidates to join our Commercials Operations team. You will be given ownership of projects from day one and will work alongside experienced professionals, supporting them in building, growing and developing the team at REKKI.
We are looking for a go-getter with a passion for learning and development who will have an instant impact on our business.
More about the role
Whether you join the Commercial Operations team, your focus will be providing administrative support to your assigned stakeholders, such as process improvement for our customers. If you love the challenge of working in a fast-moving environment and have a passion for problem-solving, then REKKI is the ideal place for you!
Responsibilities
- Customer Support & Success: providing exceptional customer service to both prospective and current clients, focusing specifically on addressing any concerns related to payments
- Process Improvement: analyse REKKI's commercial processes to identify improvement opportunities
- Knowledge Base & Playbook Development: identify opportunities for education and create content that helps our customers
- Be the voice of customers: work closely with the product and wider commercial teams to design new commercial processes as REKKI evolves and grows
Skills
- Exceptional verbal and written communication skills mean you can adapt your style to suit the situation
- Natural problem solver - able to use own knowledge and critical thinking skills to decide on best courses of action and implement solutions
- A team player who collaborates and values others' input while being able to work through your daily tasks independently
- Ability to context switch and adapt to new strategies as we build and improve our ways of working
- You take pride in your organisation and time management skills, juggling multiple critical tasks and consistently delivering against hard deadlines
Who are we?
The REKKI team is made up of over 70 people from 22 different countries, working out of London, Amsterdam, Lisbon, and New York. We're a team of restaurateurs, chefs, technologists and creatives working together to strengthen the restaurant industry.
Diversity & Inclusion
At REKKI we are fully committed to bringing people together from all walks of life who can contribute to & cultivate our strong team culture. We aim to empower people to do their best work and feel like they are part of something special.
We want to ensure we build an environment where people feel like they belong. We never discriminate on the basis of race, ethnicity, gender, sexual orientation, religion, age, disability, marital status or any other legally protected status.
