Operations Excellence Manager (3567) Whittlesford, England
Job description
Salary: £57,100 - £72,600
Location: Whittlesford
Contract: Permanent
We are looking for an exceptional individual to join the Group Print & Operations Senior Management Team as our Operations Excellence Manager. Group Print & Operations fulfil our customer requirements across the world, printing, packing and despatching millions of examination items securely to our customers around the world. We are also responsible for managing the life changing scripts returned from our learners, preparing them for physical or digital assessment.
You will be leading the Operations Excellence program: a pivotal role joining up strategy, cross organisational cultural development, process excellence and making high performance a habit! As the Operations Excellence Manager you'll be coming to work with an award-winning team recognised for outstanding performance and its Operations Excellence culture.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
About the role
Lead Operational Excellence Program
- Strategy Development & Deployment
- Project Portfolio Management
- Process Excellence & High Performance Teams
- Performance culture, measurement & alignment
- Capability development
- Capability assessment
- Standardisation
Change Leadership & Management
- Lead complex process review & change programs
- Evaluate, lead and sponsor change activities within a structured framework
- Capture risk and opportunities through change cycle
- Embed change with teams and management systems
Operational Excellence Cultural Development
- Lead Group Print & Operations development and act as Operations Excellence consultant across the Cambridge organisation
About you
You will need to be passionate about driving change and engaging others to strive for process excellence and waste reduction through Lean and Six Sigma methods.
You will have a deep understanding of Operations Excellence and application of Operations Excellence tools and be able to demonstrate this with real world commercial / industrial examples.
Managing projects and programs will be second nature in complex business environments, excellent communication and stakeholder engagement is essential.
You'll have a Masters or equivalent in Operations Excellence, Business Administration or Quality Management. Certified Lean Six Sigma Black Belt or Master Black Belt.
Above all, you'll need to inspire, deliver, demonstrate confidence with humility, engender trust and enable inclusivity.
Rewards and benefits
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
- Group personal pension scheme
- Discretionary annual bonus
- Life assurance up to 4 x annual salary
- Private medical and Permanent Health Insurance
- Green travel schemes
- 28 days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
We review applications on an ongoing basis, with a closing date for all applications being 23rd July 2023 and interviews are scheduled to take place on 31st July and 1st August 2023.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.
We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.
To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.
