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Job description

• Bachelor's degree in Engineering
• Technical background in relevant fields of automated or non-automated Material Handling Equipment
• Demonstrated experience in a similar project or program management role
• Experience in Lean Management, Six Sigma and other operations engineer tools
• Experience in writing technical assessment documents on MHE equipment or automation

Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world-class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

In order to meet the needs of millions of customers worldwide in an environment where speed is of the essence, we are consistently looking for the next breakthrough or innovation which will disrupt the delivery business and enable a step change in the way millions of customers get their orders.

Amazon is seeking an experienced, hands-on and customer obsessed Senior Operations Engineer to drive improvements and standardization across our Last Mile delivery network. As a member of the EU Amazon Logistics Engineering team, you will be responsible for driving WW standardization efforts, whilst also supporting in-country Project Engineers with the necessary analytical insights to optimize operational processes on an ongoing basis. You will scope and lead design and improvement programs under an EU umbrella, driving benefit over safety, quality and cost-based metrics.

This position requires customer focus, self-motivation and project management skills to lead and support large, complex cross-functional Engineering projects.

This role involves pan-EU travel.

Key job responsibilities

Core Responsibilities:

• Invent, design, and implement engineering solutions to complex material flow/transformation and human/machine efficiency problems throughout the Last Mile sortation processes, to generate high quality, cost-effective solutions
• Lead and coordinate design development efforts for optimal solutions for the Last Mile network through equipment specification, material flow, process design, firm engineering, ergonomics, associate experience, operational considerations and Delivery Station layout interferences
• Develop and continuously improve technical and design specifications for automated and non-automated Material Handling Equipment in the Amazon Last Mile Network
• Initiate and partially lead Kaizen events
• Review and sign-off ownership for specification and design deviations and change requests on global level
• Review and sign-off of supplier or integrator solution proposals for automated and non-automated sortation solutions
• Drive strategic and tactical benchmarks including scorecards on standard compliance and expected performance targets on global, country and integrator level
• Drive a culture of continuous improvement and innovation across the global AMZL Engineering Organization
• Evaluate technical and design issues and validate implications from or to standards
• Hosting business reviews with senior leadership and present results of above-mentioned standard definitions and benchmarks
• Present concepts, designs, program updates and roadmap to senior leadership on a frequent basis
• Work with partner teams in Innovation, Deployment, Maintenance, Safety and Operations to build impactful products

A day in the life
Your day could include engagement with all levels of the organization and multiple stakeholder groups to drive short, mid and long term decisions that have impact on a large scale across the AMZL network. You would be working with external vendors and partners from Operations, Process Improvement, Health and Safety, Ergonomics, Finance, Procurement to design and develop standardized mechanical handling equipment (MHE) and automation solutions (MLA) that can be deployed in AMZL Delivery Stations. You will write and update the specifications of the above technologies and support deployment from the tender phase throughout the firm engineering to validate and freeze vendor’s design till execution of Factory Acceptance Test (FAT) and Site Acceptance Test (SAT). Further, you will be empowered to propose and drive continuous improvements initiatives focusing on performance, quality, ergonomics, usability and reliability of all the deployed technologies. You will work at design level, benchmarking solutions from different integrators to identify design best practices.

About the team
Our mission is to standardize and improve engineering solutions, providing our customers with safe, scalable and reliable technologies. Holistically, the AMZL Engineering Standards Team is responsible for two major fields: drive technical improvement projects that will improve safety, associate experience, performance by optimal costs and ensure technical standardization with special focus on automation. The team partners with several stakeholders inside and outside of Engineering around the globe to work towards WW standards. Also, the team support technical assessment of integrators, perform audits, and provide performance/quality data to support the strategic decision-making.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

• MBA, MSc or Meng (Engineering, Automation, Robotics or equivalent)
• Experiences with benchmarking technical equipment and metrics
• Experience with financial and statistical modelling
• 6-Sigma Black Belts would be a plus · Advanced data analysis skills and experienced in using supporting tools e.g. Minitab, JMP, MS Excel, MS Access or equivalent
• Additional languages, apart from English, is a relevant plus but not a must-have for the role

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).