Operations Director Sutton, London, England
Job description
£70,000 - £80,000 (DOE)
Are you curious to grow our operational efficiency to deliver kick-ass client value?
Do you have the courage to break the mould and create a far-reaching impact?
Are you committed to collaborating with various stakeholders and embracing their geekiness?
If so, Geeks have an exciting opportunity for an Ops Director who will play a vital role in our 2023 growth plans and beyond. You will drive the implementation roadmap for operational transformation and take our software project delivery to the next level based on our client intimacy model and with a data-driven approach. This role is accountable for optimising the utilisation of resources as well as supporting employee satisfaction and engagement.
As part of the SLT, you will collaborate closely with the broader leadership team, Geeks at every level and report directly to the COO. The ideal Geek will have the courage to champion continuous improvement and strategic talent management. Beyond this, you will be the positive driving force embedding governance and best practice into the company culture through processes and implementing, maintaining and improving to ISO9001 and 27001 standards.
You will be surrounded by a team of supportive, high-energy, and driven geeks who will share your commitment to collaboration, curiosity to grow and courage to create real value.
If you agree that the challenge isn’t technology, but change and you are powered by curiosity, courage and commitment, this might be your opportunity to be a geek, grow fast and become a leader. Apply now or contact our talent team to learn more about the role.
Responsibilities
This is a dynamic role with a diverse set of responsibilities, including the following:
- Responsible for optimising operational efficiency and complex change management on a large global scale.
- Embedding the continuous change management process and bringing in guardrails to ensure Geeks follow the company system at every level.
- Implementing and contributing to planning quarterly and annual business plan objectives.
- Accountable for monitoring and reporting P&L.
- Collaborating cross-departmentally to establish resource needs and forecast capacity for a 3-year outlook for the next generation of Geeks and operational leaders.
- Conducting ISO9001 and 27001 and GDPR audits plus other improvement roadmaps.
- Monitoring and reporting of business risks and compliance with legal governance.
- Ensuring our strategic talent management objectives meet the business needs.
- Act as a 'brand guardian', ensuring consistency in our Geeks message across all processes.
Required skills
We require the successful Geeks to have:
- Effective Communication You have strong written and verbal communication skills. You can explain ideas and concepts concisely and succinctly. You know what to say, when to say, and how to say. You minimise misunderstandings. Engaging style and ability to collaborate and influence a variety of stakeholders at every level.
- Business Acumen You have solid commercial and financial awareness. Our passion is to enable and accelerate our clients' adoption of technology. However, to be able to do that, we need to work within their business constraint (time, budget, scope). Therefore, you need to be really good at adapting your solutions to suit a variety of stakeholders.
- Analytical Problem-Solving You are not easily overwhelmed by the complexity of a problem; you can break them down into small, manageable components. You are quick to spot relationships between things and ideas.
- A Data-Driven Mind You can confidently deliver solutions using both internal and external data sources.
- Strong Time Management You are highly organised and able to prioritise multiple projects within deadlines.
Required experience/qualifications
We require the successful Geek to have the following qualifications and experience:
- Proven experience in leading impact-driven business transformation initiatives and change management processes at scale and pace.
- Experience leading and motivating high-performing teams in a fast-paced, dynamic environment.
- Hands-on experience of project management.
Pride in diversity: We believe in the power of inclusion and diversity in making a high-performing culture. We will do our best to educate ourselves about all forms of diversity and learn not only to embrace them but also to use them to increase our collective capacity to collaborate and innovate as a team. If you think your background or disability puts you in a disadvantaged position in the selection process, we'll be happy to make reasonable adjustments in the process if you let us know.
Job Types: Full-time, Permanent
Salary: £70,000.00-£80,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Flexitime
- Health & wellbeing programme
- Referral programme
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
- No weekends
Work Location: In person
Reference ID: Ops Director
