Operations Coordinator Edinburgh, Scotland
Job description
Operations Coordinator
Grade - UE07 £36,333 - £43,155
CMVM / MGPHS / USHER Institute
Contract type: Full time 35 Hours per week
Open Ended contract
Location: Usher Institute moves to a new building in Edinburgh Bioquarter, early 2024
As Operations Coordinator in the Health and Social Care Data Driven Innovation Programme, your exceptional organisation skills and ability to build strong relationships mean you will play a central role in bringing the Programme’s vision to reality.
This will include:
- Creating and supporting an Innovation Community where the public, private and third sectors collaborate to enable data driven advances in the delivery of health and social care - using your experience of helping multiple stakeholders collaborate with coherent operational processes, systems and platforms.
- Supporting the Community’s partners and members - using your extensive expertise in delivering customer-focussed operational support.
- Ensuring consistency and co-ordination of operational activity across the Hub and interfacing with the wider University, including other DDI Hubs.
Enthusiasm for the use of data in health and social care innovation, and initiative and drive in building strong relationships, will be needed to make this exciting Programme a success.
The Opportunity:
The Health and Social Care Data Driven Innovation Programme (HSCDDI) is hosted at the Usher Institute within The University of Edinburgh. It is enabling service, commercial and academic interests from across the south-east region of Scotland, and beyond, to actively deliver data and digital solutions for the challenges facing the health and social care sector. The Programme’s capabilities include Dataloch, a best-in-class secure health and care data service, and an extensive data skills training and education initiative. The Usher Innovation Community will be the Programme’s main delivery vehicle and will consist both of commercial partners leasing space in the new Usher building, currently under construction at Edinburgh’s BioQuarter, and a virtual membership from across the health and social care sector in Scotland, the UK and more widely.
To help deliver health and social care solutions, the Community will be run by a core team which will develop and manage the membership model; establish a programme of engagement and marketing activity for health and social care stakeholders across the public, private and third sectors; provide operational support; and enable cross-regional co-ordination of innovation activity.
As a key part of this core team, the Operations Coordinator will
- Support the development and implementation of the operational plan
- Lead on the effective working integration with the Usher Institute operations staff and Estates facilities management
- Support the Usher Innovation Community leasing partners and virtual members
- Lead monitoring, and where necessary maintenance, of HSCDDI operational systems including reporting (KPIs, impact, use cases, performance management), financial, and innovation community membership
- Lead development and management of systems and methods to deliver shared team resources; operational processes; and calendar of HSCDDI activities
Informal enquiries may be directed to Dr Marcus Harrison, Director Health and Social Care Data Driven Innovation Programme ([email protected]).
Your skills and attributes for success:
- Excellent interpersonal skills including customer-focussed relationship building.
- Experience of implementing and managing of customer focussed operational plans within a complex environment.
- Operational management in a member, client or customer- facing role.
- Working with, and influencing, senior management.
- Using multiple operational systems – finance, HR, strategic reporting
Click here to view a copy of the full job description
Please include your CV and a supporting statement with details of how you meet the knowledge, skills and experience required for this post.
Non-University of Edinburgh employees (i.e. external applicants) – please refer to the How to Apply – External Candidate system user guide
Current University of Edinburgh employees (i.e. internal applicants) interested in applying for this role – you must apply as an internal applicant through the People and Money Current Jobs tile. Please refer to the How to Apply – UoE Employee system user guide.
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages (opens new browser tab) .
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Unless stated otherwise the closing time for applications is 11:59pm GMT . If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
Work with us | Usher Institute - where inquiring minds work together to improve lives across the world.
Join our growing team of academics and professional services staff and work in a vibrant, multi-disciplinary environment. Our vision is to catalyse the transformation of health in society by working with people, populations and their data.
Our greatest asset is our people, working together to improve public health using evidence-based research.
We are a key applied and translational arm of the Edinburgh Medical School, within the College of Medicine and Veterinary Medicine at The University of Edinburgh. Working with partners across UK and international universities, health and care providers, policymakers, industry and the public is central to our highly collaborative ethos.
