Operations Coordinator Remote
Pod Point Limited
Full Time
Remote
24000 GBP ANNUAL Today
Job description
Hey! We’re Pod Point and we're on a mission to put a chargepoint everywhere you park, revolutionising the way people charge their electric vehicles. We're a leading provider of electric vehicle charging solutions in the UK, and we're searching for a seriously organised Homecharge Operations Coordinator to join our incredible Homecharge Operations team. Your main gig? Arranging Domestic chargepoint installations, whilst providing an excellent service for all of our customers.
Join the EVolution:
The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper organised, a great communicator and an excellent problem solver you’ll be responsible for:
- Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
- Monitoring lead times whilst maintaining customer satisfaction
- Quoting for any additional works which may fall outside of our ‘standard installation’ package
- Managing the phone lines for any Domestic Operations enquiries
- Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised
Electrify us with your skills:
We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:
- Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
- Technically minded and able to pick up electrical jargon and systems easily
- Great at building relationships with customers and internal stakeholders
- Comfortable working with numbers and data
If you’re interested in the role but don’t have all the skills we listed above, apply anyway! We’re not looking for perfection, rather someone who’s willing to learn new things and have a direct impact on our success and the future of clean transportation.
Our culture is electric:
At Pod Point, we're anything but your typical, run-of-the-mill company. We're all about rapid growth and constant innovation. Our flat structure means everyone can see the awesome contribution they're making to the company. No cog in the wheel here!
Sure, we work hard, but we don't believe in clock-watching. We're all about flexible working hours and a casual dress code. And get this—we're totally remote-first, plus we’ll provide you with a comfortable home office set up! You'll also be surrounded by a squad of super talented Pod Pointers, and you'll have plenty of guidance and freedom to shape your role.
And that’s just some of the reasons we were in the top 100 organisations to escape to in 2022 via Escape The City. Some of our benefits include:
- Salary Sacrifice EV Scheme & free Pod Point
- 25 days holiday (PLUS Bank Holidays)
- Very generous parental leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by ZGP24
- Employee Assistance Program
- Daily dose of pets on our Slack channel and occasional puppies in our dog friendly office (if and when you choose to go in)
Bring all yourself to work:
We're all about celebrating diverse perspectives and experiences, and we wholeheartedly welcome applications from individuals of all backgrounds. We truly believe that it's the unique blend of people that makes a workplace truly amazing!
We're proud to be a Disability Confident Level 1 employer. We understand that everyone has their own way of working, so if you require any adjustments to our recruitment process, just give our fantastic recruitment team a shout. They'll have your back and support you every step of the way.
Just a little heads-up, though – to join our team, you must have the legal right to work in the UK. Oh, and don't worry, we've got your privacy covered too! Any information you share with us will be stored and handled in accordance with Pod Point's Privacy Policy.
So, if you're ready to charge up your career and be part of an electrifying team, apply now and let's make a difference together.
About Pod Point
Pod Point is one of UK's leading providers of electric vehicle charging. Since forming in 2009, we have manufactured and sold over 175,000 charging points across the UK. We've also developed an extensive public network connecting EV drivers with 7,300+ charging bays at locations including Tesco, Lidl and Center Parcs.
Pod Point Limited
www.pod-point.com
London, United Kingdom
Erik Fairbairn
Unknown / Non-Applicable
51 to 200 Employees
Company - Public
Energy & Utilities
2009
