Job description
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
JOB PROFILE
Job Title: Retail Operations Manager
Reporting Line: Store Manager or General Manager
Division: Retail
MAIN JOB OBJECTIVE
Assist Store Manager or General Manager in management and daily operation of the store, including operations and administration, sales, customer service, communication, marketing and merchandising. Ability to assume the responsibilities of the Store/General Manager in his/her absence. The Operations Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level.
JOB RESPONSIBILITIES
INVENTORY/ LOSS PREVENTION:
- Collaborate with Store/General Manager in areas of risk management, physical security, and store cash controls
- Support and assist in staff training in all areas of appropriate register usage and maintenance
- Understand and properly execute all management register functions
- Comprehend and implement cash control procedures including: bank deposits, safe funds, petty cash
- Determine the type of negative on hand balance to ensure that your actions will correct the negative balance
- Execute the shipping and receiving of audits in a timely manner
- Perform cycle counts on a consistent basis
- Lead the team in LP/POS audits
- Strategically plan out HB flow/ markdown implementation
- Update key log/alarm codes storewide
- Manage monthly security log, change orders and armored car service
HUMAN RESOURCES:
- Recruit staff in a timely manner
- Evaluate staff’s performance and provide feedback
- Train and develop staff
NEW HIRES/ PAYROLL ADMINISTRATION:
- Conduct all new hire processing
- Review and edit all payroll punches and reconciliation
STORE MAINTENANCE:
- Uphold back and front house of organization and cleanliness
- Maintain and order store supplies
- Ensure light bulbs are changed and directed on merchandise
- Service Channel
- Maintenance posting and follow up
- Weekly deliverables
- Weekly photos
REQUIREMENTS
- Proficient knowledge of computer applications; ex: Excel, Word, and Power Point.
- Experience in managing a team of 5 or more
- Operations management experience
- College degree or equivalent experience a plus
- Strong business acumen and skill-set
- Strong communication and interpersonal skills
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Michael Kors
http://www.michaelkors.com
New York, United States
John D. Idol
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Public
Other Retail Shops
1981