Operations Assistant, Love Nature (UK) London, England
Job description
TELLING CAPTIVATING STORIES TO AUDIENCES EVERYWHERE
Blue Ant Media is a privately held, international content producer, distributor and channel operator. We own and operate numerous production companies in North America and Asia-Pacific under the Blue Ant Studios banner, creating content for broadcasters and streaming platforms in multiple genres including factual entertainment, natural history, documentary, adult animation and drama. Our distribution business, Blue Ant International, offers a substantial catalogue of content, including one of the world’s largest 4K natural history offerings. Blue Ant Media operates channels under nine brands including Love Nature, Smithsonian Channel Canada, BBC Earth (Canada) and more. Blue Ant Media is headquartered in Toronto, with seven international offices in Los Angeles, New York, Singapore, Tokyo, London, Washington and Beijing. Blueantmedia.com
Our productions and media brands are a product of our employees who are passionate experts in all of these areas. They are fanatical about creating outstanding content and experiences; and enthusiastic about delivering it on new and evolving platforms.
We actively seek out people who embody our core values: optimism, creativity, entrepreneurism, agility and integrity. We attract creative talents who are optimistic about the evolving future of content and who take pride in seeing opportunity where others see challenges. We encourage employees to think like small business owners by taking ownership on projects and giving them the flexibility to take risks and embrace an evolving media landscape. Our team members excel at collaborating with internal and external partners and our culture fosters sharing ideas and treating all people with respect.
Operations Assistant, Love Nature
Based out of London and reporting to the Global Operations Manager the Operations Assistant, Love Nature will help with the processing and management of VOD (video on demand), smooth running of on-going operational projects and launch deliverables for new platforms or languages.
This position will also be responsible for monthly channel QC and coordinating technical requests and delivery with our media services team as needed and help manage the day-to-day running of the Global Media EMEA team.
What You'll Be Doing...
Love Nature Linear Channel:
- Work closely with Global Operations Manager to ensure a smooth running of our linear delivery chain, communicating regularly with key partners
- Where required assist with the onboarding of new affiliates: delivering cards and cams, IP delivery, etc
- Assist with versioning content reviews for any new language launches on the linear feed
- Work closely with the Programming team and BAI on content inventory selections and be the point person for recovering language tracks
- Assist with onboarding key vendors and affiliates partners
- Assist with maintaining key operational documents
- Work closely with Global Operations Manager to ensure a smooth onboarding of new VOD delivery requests
- Help gather the metadata for each platform which includes requesting language localisation if needed, maintaining and updating current metadata spreadsheets/systems and uploading information into Broadview, if required
- Submit requests with Creative for all image requirements for VOD deliveries
- Work closely with central Media Services team to ensure all delivery materials (which could include the following: metadata, artwork, caption files, video files and audio files) are sourced according to each platform's specifications for monthly VOD deliveries. Creating tickets and updating trackers to ensure all requests are logged. Follow up to ensure deliveries are completed
- Work closely with Global Operations Manager to ensure clear communication of requests from sales to the wider FAST Operation teams for smooth onboarding and continued delivery to partners
- Work closely with the Toronto Project Delivery Manager to ensure all delivery materials (which include the following: metadata, artwork, caption files, video files and audio files) are sourced according to each platform's specifications
- Management of EPG/episodic image requests / general image requests
- Assisting with asset creation and securing localised video assets for events / sales pitches
- Assist with merchandise requirements (shipping, prizing, internal liaison etc)
- Updating of internal sales, subscriber and affiliate trackers
- Viewer relations - point of contact
- Assisting with general admin; calendars, shipping, travel, accommodation and restaurant bookings, completing team expenses, office administration & coordination, tax certificate fulfilment, filing (digital & non-digital), invoicing support, meeting room bookings
- Strong attention to detail and an affinity for tracking and organizing data is critical
- Solid knowledge of Excel, Google Workspace
- Proven ability to engage, collaborate and communicate with internal and external stakeholders
- Ability to work autonomously and high degree of self-direction on several deadlines at once
- Ability to adapt to new processes and platform requirements and provide suggestions for workflow refinement
