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Operations Assistant (Domestic)
Swansea City Centre
Voluntary Living Wage
- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.
We placed 13th for teaching quality in The Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.
We are now looking for two Operations Assistants.
1 x 20 hours / 52 weeks – Permanent
1 x 20 hours / 52 weeks pro rota – fixed term for 6 months
- THE ROLE -
You will be expected to deliver a professional cleaning service to all functions within the Operational Estates & Facilities Department.
Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria.

- ABOUT YOU -
To be considered as an Operations Assistant, you will need:

• Previous cleaning or domestic experience in a workbased setting.
• Excellent customer service skills with previous experience of interacting with customers in a front facing service environment.
• Demonstrate the ability to understand and follow instructions, understanding the use of an established practice, procedure or techniques.
• Be strongly self-motivated and proactive in identifying cleaning requirements.
• Ability to work effectively as an individual, as part of a team and in partnership with others
• Ability and preparedness to work flexibly, which may include Saturdays, Sundays, bank holidays and out of normal office hours when required, on a rota system.

It would also be beneficial if you had:

• Good general level of education.
• Knowledge of COSHH
• Ability to communicate through the medium of Welsh – oral and written.

- BENEFITS -

• Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:

• Good pay and conditions; as an accredited living wage employer, we offer competitive pay
• Pension scheme membership from USS to provide benefits for you and your family
• Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
• Career and development opportunities, including support to gain further qualifications
• Support for mental health and wellbeing, including occupational health and counselling support services
• Staff discounts on a range of products and services
• Travel schemes, including the cycle to work scheme

So, if you’re seeking to play a key role in the upkeep of our university as an Operations Assistant, please apply via the button shown.
Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 29 March 2023, 11:59pm