Operations Assistant Glasgow, Scotland
University of Glasgow
Full Time
Glasgow, Scotland
24715 - 28929 GBP ANNUAL Today
Job description
Job Purpose
As a member of the College of Social Sciences Professional Services team, the postholder will deliver the College’s ‘Health, Safety and Wellbeing’, 'Business Continuity’ and 'Facilities/Resource Management’ workstreams within its operating plan. With a strong focus on customer service and operational excellence, you will work closely with colleagues across the College to ensure that procedures, facilities and resources are managed and maintained to protect the welfare and interests of its stakeholder groups.
Main Duties and Responsibilities
1. Work closely with University Services (particularly the Estates and Commercial Services, and Information Services teams) to plan and organise the use of the College’s buildings and their services so that they continue to meet the needs of their users. This will involve dealing with issues relating to facilities and space management such as coordinating office moves, liaising with building users to coordinate maintenance work, and other general activities aimed at improving the occupancy and utilisation of our workspaces.
2. Implement operational plans and management systems for Health, Safety and Wellbeing, Business Continuity and Facilities Management across the College of Social Sciences. This will include working on initiatives to improve our efficiency and effectiveness, working with colleagues across distinct business units to develop a culture of safe, resilient and productive working.
3. Support all relevant stakeholders to deliver comprehensive Health, Safety and Wellbeing, and Business Continuity processes and procedures within the College and its Schools, ensuring that these remain compliant with current legislation, relevant quality standards, and the University’s own policies and governance practices.
4. Work with colleagues across the College to maintain reporting frameworks and practices (reports to College Management Team, delivery of the College Health, Safety and Wellbeing Committee and supporting actions, maintenance of appropriate Risk Registers etc.) that underpin the University’s approach to health, safety and wellbeing and business continuity, playing a lead role in the identification and management of associated risks.
5. Analyse, review, evaluate and act upon Management Information (MI) relating to accidents, near misses, the provision and completion of training, absences and any other key performance measures (such as data on process – preventative and maintenance), to improve the College’s provision of, and adherence to Health, Safety and Wellbeing, and Business Continuity policies and procedures.
6. Support key stakeholders within the College on all matters relating to ‘health, safety and wellbeing’, ‘business continuity’ and ‘facilities management’ to ensure that the College acts proportionately to incidents/concerns whilst providing the necessary assurance for all its activities.
7. Responsible for maintaining Health, Safety and Wellbeing, Business Continuity, and Facilities Management protocols/resources including emergency procedures, fire safety and evacuation, risk assessment, safety audits and building plans (and associated planned and reactive maintenance activities for the College and the buildings in which it operates).
8. Contribute to College Health, Safety and Wellbeing’, Business Continuity, and Facilities Management audit processes to completion and on time, taking responsibility for the delivery of action plans, incident investigation and lessons learned from accidents/near misses and fire/safety audits.
9. To undertake other duties as required.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential:
A1 Ability to demonstrate the competencies required to undertake the duties associated with this post, having acquired the necessary knowledge and skills in a similar role, or:
A2 A Scottish Credit and Qualification Framework Level 7 (Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.
Desirable:
B1 Relevant Health and Safety (IOSH, NEBOSH etc.) or Project Management (PRINCE2, APM etc.) accreditation/qualifications
B2 Knowledge of higher education policies and procedures.
Skills
Essential:
C1 Excellent organisational and planning skills.
C2 Ability to assess, analyse and interpret and present data effectively to inform decision making.
C3 Ability to adapt personal working style across multiple stakeholders working independently, contributing as a team-player.
C4 Ability to quickly embrace and learn new concepts, techniques or methodologies.
C5 Effective communication and influencing skills, both verbal and written, to interact and collaborate effectively with a range of internal clients across diverse functional areas.
C7 Strong IT ability, including the use of Microsoft Office applications – Word, Excel, PowerPoint, Teams, and other relevant software.
C8 Personal style compatible and consistent with University Values.
Experience
Essential:
E1 Successful track record of relationship building and development skills across a range of internal stakeholders.
E2 Experience of working in teams containing experienced professionals.
E3 Experience of changing processes and implementing improvements in systems and procedures.
Desirable:
F1 Experience of providing accurate and relevant documentation/management information/statistics along with an appropriate level on analysis to assist senior managers with decision making.
Terms and Conditions
Salary will be Grade 5, £24,715 - £28,929 per annum.
This post is full time (35 hours per week) and open ended.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.
