Operations Assistant Newcastle upon Tyne, England
Job description
Salary: £23,149 with progression to £24,715 per annum
Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 01 June 2023
The Role
We have an exciting opportunity to join a highly motivated and results orientated team in the School’s Professional Services.
As a member of the Operations Team you will deliver comprehensive administrative support and outstanding customer service, developing excellent working relationships with colleagues and students. You will provide administrative support to ensure the smooth and effective running of the Unit’s activities.
The successful candidate will be interested in working in a fast-paced, varied, and challenging environment. You must be proactive and a confident team player, with excellent communication, planning and organisational skills.
We are committed to building and maintaining a fair and inclusive working environment. The position is offered on a full-time, open-ended basis and we may be happy to explore arrangements for blended working.
The School of Natural & Environmental Sciences pioneers training and research which impacts society from the local area to all corners of the planet. Our School provides a distinctive breadth of subjects and specialisms and our ground-breaking research has led to new treatments for ovarian cancer, the discovery of the world's deepest-living fish, enzymes which promote deep cleaning and the development of pest-resistant crops.
For more information about the School of Natural and Environmental Sciences click here
If you would like to discuss this vacancy, please contact Rachel Barnett, Assistant Operations Manager, via email: [email protected]
Key Accountabilities
To provide a professional and proactive service to colleague, students and visitors with a clear focus on customer service
To provide general administrative support as required, including (but not exclusively) booking travel, purchasing, deliveries, assisting with the running of events, administering mail and stocks of consumables, day to day correspondence, reception services and diary management
To clearly communicate and disseminate information as requested and to maintain up to date unit records
To act as secretary to meetings including logistical arrangements such as room bookings, agenda preparation and circulation, minute taking and monitoring progress of actions
To undertake an active role in the health and safety management of a designated office, contributing to the maintenance of a safe working environment for colleagues and visitors
To contribute to the effective and efficient running of School offices through a team approach, providing assistance to colleagues as appropriate
To work as part of a wider Faculty and unit team and to undertake other duties within the scope and general nature of the grade which may be required
The Person
Knowledge, Skills and Experience
Ability to manage time effectively
Effective planning and organisational skills with ability to solve problems
Good IT skills with experience of Microsoft suite of programmes
Flexible attitude to work demands and customers with a commitment to excellent customer service
Ability to work under own initiative and as part of a team
An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
Takes responsibility for meeting own targets
Attributes and Behaviour
A positive, proactive and professional customer focussed attitude
Good communication skills
Works in a planned and structured way
Uses own and others time effectively
Ensures that all activities are completed on time
Keeps fellow team members up to date with progress
Willing to help others and share workloads
Maintains flexibility in work plans to allow for changing circumstances
Qualifications
Maths and English at GCSE Level 4 or equivalent OR significant relevant work experience in an administrative or customer service setting
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a silver Athena SWAN award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 25430
