operations analyst London, England
Job description
Our Patients Need You!
At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives!
Are you ready for an impactful and stimulating opportunity to contribute to the delivery of top-quality healthcare? Join our innovative Central Management Team and expand your thinking outside the box with your diverse talent and industry experience.
Responsibilities:
- Optimize operations: Research and implement digital transformation tools in Primary care to improve efficiency.
- Capture and systematize knowledge: Collaborate with line managers to develop a framework for organizing and documenting knowledge across the organization.
- Data analysis and reporting: Analyze key insights and KPIs to drive better clinical outcomes for our patients.
- Drive ad-hoc projects: Take ownership of projects ranging from solving existing business problems to initiating new ideas and initiatives.
About Us: As a complex and ever-evolving business serving over 70,000 patients annually with a team of 200 staff, your work will be dynamic and varied. From redefining major systems to addressing intricate clinical issues and engaging with national healthcare entities, your contributions will impact our operational efficiency and effectiveness.
Position Details:
- Location: Head Office in Deptford (SE8 5DA)
- Hours: Full-time (37.5 hours per week); hybrid work and flexible hours may be considered for the right candidate.
- Salary: £28,000 - £33,000 WTE, commensurate with experience.
Desired Skills and Qualifications:
- Confident and adaptable communicator who collaborates effectively at all levels.
- Detail-oriented and analytical thinker capable of producing high-quality work.
- Exceptional organizational skills with the ability to create effective systems and frameworks.
- Self-motivated individual who takes ownership, works independently, and prioritizes effectively.
- Proficiency in MS Excel and PowerPoint.
- Fast learner and skilled teacher.
- Strong computer skills and familiarity with modern cloud-based tools.
- Experience in optimizing business processes and managing change is a plus.
- Previous experience in writing detailed documentation and simpler guides preferred.
Join our team and make a meaningful impact in the healthcare industry. Apply now to unleash your potential!
About us
We're a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach – bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.
With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we've been able to grow to over 70,000 patients and we continue to grow at a rapid pace.
We serve our patients across 8 CQC 'Good' rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You'll join one of these site-based teams but you'll be part of the larger Penrose Health family as well!
As part of Team Penrose, you will be covered by our Vitality Private Health Insurance, you'll have the choice of a NOW or NHS pension and you'll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you'll have the opportunity for funded professional development in the future.
On top of the employment benefits, we love to have a bit of fun. This year the whole team has gotten involved in a year-long Penrose Cup tournament including a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work!
Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus
Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group – we really are a family.
All our team are enthusiastic, friendly and we want to make a real difference to our patients – come and be a part of the team!
About Penrose Health
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.penrosehealth.co.uk
