operations analyst Remote
Job description
Kemp Services Ltd (KSL) are a small, friendly but rapidly growing commercial cleaning company based in London. As a business we offer both contract cleaning and one-off cleans (post construction, end of tenancy, deep cleans etc) and all associated services eg window cleaning, jet washing, carpet and flooring cleans.
We are looking for a strong administrator to join us as Operations Assistant.
Please note - Currently this role is remote with occasional office days every few weeks mainly in Ilford/East London. This may change depending on growth and needs of the business.
Job Description:
The role is to primarily assist the busy Operations Director who is responsible for the day-to-day operations of the company, HR & Recruitment and Admin functions.
The basic job description is broken down as follows currently however please note that this is not an exhaustive list and is subject to change depending on workload, skillset etc.
HR & Recruitment
· Recruitment – advertising roles, co-ordinating applications, screening CVs and shortlisting candidates. Telephone/remote interviewing when necessary
· Producing/distributing the weekly internal recruitment report
· Onboarding new KSL staff – obtaining ID documents, proof of right to work in the UK, putting together contracts and new starter paperwork, induction procedure
· Vetting/referencing of new staff
· Ensuring holiday/sickness/absences are captured and records updated
· Ensuring roles are covered in the event of emergency absence or planned holiday either with existing staff, agency staff or subcontractors
· Assisting with monthly payroll information checks
· Smart Task operational system – keeping updated, produce reports etc
- Adhoc projects - could include internal paperwork audits, updating and rolling out new policies/procedures etc
Operations Admin
· Producing Risk Assessment/Method Statement documents (RAMS) and information on cleaning chemicals - Control of Substances Hazardous to Health (COSHH) from templates
· Preparing site induction forms/information for builders cleans projects as necessary
· Ordering plant eg cherry pickers, specialist cleaning equipment, cleaning supplies as necessary
· Conducting subcontractor searches for specific jobs nationally, updating and maintaining the Subcontractor Master List, general onboarding of new subcontractors
· Uploading information onto various induction portals as necessary eg Biosite
· Client and site information sheets – to produce for new clients, maintain for existing clients
- Keeping track of what sites have had kit/supplies delivered to and ensuring it is picked up after the job is complete
General
· Liaising with KSL clients, suppliers and cleaning operatives as necessary on a daily basis
· Maintaining the KSL internal share drive documents for HR, Operations, Admin functions
· Assist with creation of any internal processes, forms etc and then implementation and maintenance and auditing our own internal procedures
· CulverDocs – become the operational link between CulverDocs, SmartTask and any other internal systems
· Answering switchboard calls
· Assist with adhoc tasks and projects in the business as a whole as required
- Assisting the MD or Commercial Director if required with any other tasks necessary for the business
- Innovation - we are big on finding the best way of carrying out our jobs!
Person specification
- Friendly personality with great communication skills; not afraid to pick up the phone and talk to clients, suppliers, staff or ask questions
- Very good standard of English, both verbal and written
- Flexible and able to adapt to changing priorities
- Must be able to work effectively in a fast-paced role, good under pressure
- Good systems skills especially MS Office; good with picking up new systems
- Must be able to multi-task and work independently
- Must have a positive attitude and great work ethic!
Hours - Monday to Friday, 5 hours per day - times to be discussed
Pay - £12 p/hr, PAYE paid monthly, accrued holiday
At KSL we all work very hard to make sure we deliver the best service to our clients; if this sounds like something you are passionate about too then please apply!
Job Type: Part-time
Part-time hours: 25 per week
Salary: £12.00 per hour
Benefits:
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Are you able and willing to work remotely?
- Are you able to travel into Ilford/London for 'in-office' days?
Education:
- GCSE or equivalent (preferred)
Experience:
- Administration: 3 years (preferred)
- Administrative experience: 1 year (preferred)
Work Location: Remote
Reference ID: KSL-OPS
