operations analyst Overland Park, KS
Clarivate
Full Time
Overland Park, KS
10.56 - 12.04 USD Today
Job description
Clarivate is seeking to hire on a dynamic HR Data Operations Analyst to join our growing Human Resources team! As a HR Data Operations Analyst, you will be in a colleague-facing role that provides first level customer service for Human Resources data management. Utilizing strong interpersonal skills, you will provide ongoing personnel data expertise, data quality auditing support and bulk data entry processing. Exhibiting strong problem-solving and teamwork skills, you will act as the first level of data process expertise for Workday, both in the US and globally. Partnering and collaborating globally, you will work with the Workday Operations Team and members of the broader Workday team to advise on process improvement and enhancements to ensure ease and accuracy of personnel data maintenance.
About You – experience, education, skills, and accomplishments…
- 1+ Proficiency with data entry and issue resolution
- Proficient with MS Word, Excel, and PowerPoint
It would be great if you also had…
- Bachelor’s Degree
- Data auditing experience
- Front-end Workday experience
- Proven ability to multi-task in a high-volume environment
- Solid sense of accountability and sound judgement; highest ethical standards and focus on quality and attention to detail
- Excellent interpersonal, collaboration, written, verbal and organizational skills, demonstrated ability to work across technical and business resources
- Experience in identifying operational issues and recommending and implementing strategies to resolve problems
What will you be doing in this role?...
- Support the Human Resources Team and includes Workday operations, Workday transactions, projects, and general administrative and transactional support
- Initiate, review, and approve daily Workday transactions as required
- Manage inbound HR Help cases and emails
- Increase the efficiency and accuracy of transaction processing
- Advise on process improvements, enhancements and training opportunities based on data trends
- Assist with routine audits and troubleshooting to correct and maintain accurate HR data within HRIS
- Provide excellent customer service and Workday data support for Clarivate colleagues
- Coordinate data issue resolution and escalates to the Senior Manager, HR Data Operations where appropriate
- Educate colleagues on practices and tools including Workday to encourage colleagues and managers to resolve issues on their own through direct access while demonstrating excellent client service
- Maintains team SOPs to ensure accuracy as processes change
Hours of Work
This role is a hybrid position working 2-3 days in one of our US-based office locations
Ability to be flexible with working hours across regions and time zones worldwide
#CB
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
Clarivate
www.clarivate.com
London, United Kingdom
Jerre Stead | Jonathan Gear
$1 to $5 billion (USD)
10000+ Employees
Company - Public
Information Technology Support Services
2016
