Operations Administrator London, England
Job description
About us
We are a young, dynamic company specialising in supplying cycle storage and street furniture products across the UK for the construction industry.
This is a fantastic opportunity for someone wanting to apply their operations skills and talents to the commercial success of a rapidly growing company.
About the job
About The Bike Storage Company:
We are a young, dynamic company specialising in supplying cycle storage and street furniture products across the UK for the construction industry.
This is a fantastic opportunity for someone wanting to apply their operations skills and talents to the commercial success of a rapidly growing company.
Summary of Role:
The Operations Executive role is responsible for managing the operational services of the company, ensuring efficient processes are maintained, and client needs are met and managed. You will be crucial in overseeing and handling day to day operations of the company and ensuring that business functions run smoothly and efficiently. This includes working closely with company directors, departments, suppliers and clients to achieve company goals and deliver customer projects.
Typical Daily Tasks:
· Work with Directors, company departments and suppliers to efficiently deliver clients' projects
· Assist Directors to assist with project timelines and update clients promptly
· Monitor labour, subcontractors, plant, materials and suppliers
· Ensure the best utilisation of subcontractors and suppliers for the efficient use of resources and maximise profitability
· Assist with resolving day-to-day operational issues as they arise
· Operational support for sub-contractors and suppliers as needed
· Assist with pre-contract and pre-arrival information to clients
· Supplier relationships - monitor the status of secured projects with the supply chain and update clients on lead times and/or installation dates.
· Feedback on client responses to management regarding price, service, quality and any issues highlighted through discussions with clients or potential clients.
· Ad hoc tasks to assist the operation and growth of the company.
Key Responsibilities:
· Field new sales enquiries
· Assist with ongoing projects
· Assist with the sale process
· Assist in the day-to-day running of the company
· Achieving agreed KPIs measuring Sales, Gross and Net Profitability and Customer Retention
Qualifications:
· Educated to degree level
· 2+ years of operational experience preferred
· Exceptional interpersonal skills
· Problem solver with a keen eye for detail
Location:
Monday – Friday based at our office: 306 Harbour Yard, London, SW10 0XD; with occasional requirements to carry out site visits and client meetings.
Remuneration:
· Salary of £35,000 - £45,000 per annum, experience and skillset dependent
· Full-time role
· Annual performance bonus
· Opportunity to join and develop a rapidly growing company
· Pension plan
· Strong opportunity for career progression
· Ongoing training
Holiday Allowance:
· 29 Days holiday, including UK National Bank Holidays
· Office shut down over Christmas
Other Perks:
· Apple MacBook Pro
· Gym Membership
· Company mobile
· Company events
· Casual dress
· Company benefits scheme
Job Type: Full-time
Salary: £35,000.00-£45,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Gym membership
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Application question(s):
- How long would your commute take, travelling to Imperial Wharf?
Education:
- A-Level or equivalent (required)
Experience:
- Operations management: 2 years (required)
Language:
- English (preferred)
Work Location: In person
Application deadline: 01/06/2023
Expected start date: 01/06/2023
