Operations Administrator Birmingham
Job description
Avaliable Job Today Job description
The firm
MedBrief is the leading medico-legal platform for the secure storage, distribution and clinical review of patient records and diagnostic quality radiology. Alongside our innovative web-based review application, we provide a range of high-quality services specifically tailored to the requirements of the clinical negligence, personal injury and healthcare sectors of the UK Legal industry.
The role
We have a vacancy for a Operations Administrator to assist with the processing of incoming instructions. You will be part of a team working on a variety of tasks but expected to deal with client caseloads, technical support requests, case management, incoming post and processing Medical records.
The ideal candidate would have an Legal Administrative background and will either have dealt with case management or worked in a medico-legal environment.
Main responsibilities
Processing Medical Records and Radiology;
Gathering information from clients regarding their cases;
Ensuring that all the information gathered is properly recorded on the case management system;
Collating documents sent in by clients onto the case management system;
Requesting medical records from various organisations;
Liaising with Trusts, GPs and third parties via telephone and email;
Providing excellent client care;
Processing encrypted Media;
Required attributes
Proficiency in MS Office;
Methodical, organised approach;
Attention to detail and high levels of accuracy;
Good knowledge of Adobe Pro;
Excellent written and verbal communication skills;
Good understanding of cases management systems;
To apply, please send your up to date CV and a covering email to be considered. Please note that your covering email must complete the following sentence: I believe I can offer something different to your company because…..
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
