Operations Administrator London, England
Job description
We're a well-funded Tech scaleup in Europe and Asia with a mission to make the world fairer and more productive. We are doing this by making assets more transparent, trustworthy and accessible - starting with real estate. Incomes have stagnated, so more access to high value assets like real estate = less wealth inequality. We have first mover advantage!
Our CEO and co-founder Moubin had a successful career at McKinsey and private equity firm, APAX. Our CTO and co-founder Misrab is a Stanford Computer Scientist and scaled the data team at Gojek, a Tech unicorn in Asia.
Our values sit at the core of GetGround - no BS, pursuit of excellence, feedback obsession and healthy egos.
GetGround in numbers:
- 85 colleagues (ex Google, Meta, Deliveroo, Feedzai etc)
- £1Bn+ of assets on our platform
- 15,000+ users across 70 countries, with a 10% market share already
- Global hubs (UK, Portugal, Hong Kong, Singapore)
Operations Administration | Hammersmith, London (part time, 3 mornings a week)
We are looking for a reliable, efficient, and enthusiastic Operations Assistant to join our team on a part time basis! We would like someone to join the team for three mornings a week in our Hammersmith office. This will be a contract role to the end of 2023.
You will help us with a range of administrative tasks to help keep our business humming and ensure that we are delivering the best possible service to our customers.
What you will do:
- Sort, manage, and forward all inbound post that we receive on behalf of our customers and help troubleshoot any issues that may come up - this done on our backend systems and is as automated as it can be.
- Organise all physical documents in our office and help maintain order
- Assist with administrative tasks that need to be completed on behalf of our customers
- Provide feedback on where our existing processes may be improved or updated
You should apply if you:
- Have a keen operational mindset - you are process-driven and efficient
- Are highly organised and detail-oriented
- Comfortable working with computer-based systems and are willing to learn
- Have excellent written and verbal communication skills
Desired but not required:
- You have worked in fast-paced office environment previously
- You have experience working in a similar operations or data entry role
- You have some customer or client facing experience and aren't afraid to speak with customers directly!
Our benefits
- Competitive salary + stock options
- Private health + dental benefits
- Flexible/hybrid working (check details with your recruiter)
- 12 mental health days off annually (1 per month) PLUS holidays and public days off
- Mental health support - 24/7 access to mental health support, counselling, therapy & coaching through Spectrum.Life for all employees and their immediate family
- Team and company-wide events
- 360° performance reviews to promote a culture of growth and development
- Support for conferences and professional learning & development
[+ other localised benefits depending on your office location e.g. free breakfast daily and free gym ️ membership in London)
What we are building
The first end-to-end real estate investment offering - making the dream of owning real estate more accessible to everyone globally.
Diversity & inclusion at GetGround
We encourage applications from all sections of society and we believe in the criticality of an inclusive culture. We are committed to equal employment opportunity regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by law.
- 42% of our employees identify as female or non-specified, 58% as male
- 19 nationalities represented across offices in 5 countries
- Our work on Design Accessibility
- Inclusion is at the heart of our culture - we celebrate and reflect on key D&I and cultural events such as: Black History Month, International Women's Day and Pride
#LI-Hybrid
