Operational Support Officer (OSO) - HMP Peterborough Peterborough, England
Job description
It’s what’s inside that counts
Speak to any of our OSOs and they’ll tell you the same thing. The most important thing you can bring to the role isn’t previous experience in this environment. It’s having the people skills to engage with and manage the people you look after.
As an Operations Support Officer, you will be responsible for maintaining a safe and secure environment for staff, visitors and residents where everyone is treated with decency, dignity and respect. You will also create, maintain, and promote an environment which demonstrates an adherence to safety and security.
An environment like no other
Working in a prison is unlike any other career. You will be able to challenge with humility and remain professional at all times. You would also be expected to build rapport with all colleagues and visitors whilst remaining respectful. Overall, you would be an ambassador for HMP Altcourse and Sodexo, as you are the first and last person each visitor and member of staff will be on their visit.
Please see the attached job description for a more detailed list of the main responsibilities.
The Ideal Candidate
Great OSOs are the backbone of our business and play an important part in the smooth operation of our prisons. Key attributes we look for aren’t all about qualifications and employment history, but more about who you are and the values you live by. Below are some of the key attributes and characteristic we typically look for:
- High level of interpersonal skills.
- Has a proactive approach to Equality and Inclusion.
- Has a proactive approach to Health and Safety.
- Willingness to challenge inappropriate behaviour in a calm and reasonable manor.
- Ability to perform tasks alone or in a team to a high standard without constant supervision.
- Proactive and systematic approach to tasks.
An incredible training program
Worried about getting started and whether you would be equipped enough for the role? Don’t worry, we always want you to be comfortable and confident at work so full training will be provided!
Getting you up to speed and equipping you with the tools to do your job happens over a four-week training programme. This is where you’ll develop the necessary skills to work independently as an OSO. From shadowing more experienced colleagues, to understanding how to deal with conflict, you’ll be ready and prepared for every day going forward.
Why Join Us?
An opportunity too good to miss
As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day.
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions. And for that you’ll receive an excellent benefits package including access to gym facilities on site and a Blue Light card.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome and can be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications from candidates from under-represented backgrounds.
If you have the ambition to build a successful career and the people skills to build successful relationships, apply now for a career that’s too good to miss.
