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Job description

VANRATH are thrilled to be assisting a thriving service company with the recruitmentof a Operational Administrator in Belfast (Duncrue) to join a fun and friendly team.

Monday - Friday (8.00am - 5.00pm).

Salary

£22,000 - £23,000 + fantastic benefits in a modern workplace & Permanent opportunity available

Responsibilities:

• Act as the first point of contact, providing support for all customer queries
• Scheduling jobs in line with customer regular service requirements
• Handling breakdowns within an agreed timeframe, in line with SLAs
• Provide an exceptional level of customer service, communicating to customers in a professional manner
• Work closely with our supplier network to arrange jobs within an agreed budget
• Work as part of a team to prioritise and management the workload
• Ensure customers are kept up to date, ensuring any issues are escalated to management

The Ideal Person:

• Minimum 1 year Customer Service Experience/Admin Experience

Desireable:

• Any Transport knowledge is highly sought after

Job Types: Full-time, Permanent

Salary: £22,000.00-£23,000.00 per year

Benefits:

• Company events
• Flexitime
• Gym membership

Schedule:

• Flexitime

Work Location: One location

Reference ID: PD9903