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Job description

Whitehall Garden Centre is a family run and award winning business.

An exciting opportunity has arisen to be part of an inspirational team as an Online Sales Assistant at our Lacock branch.

The ideal candidates will have the ability to thrive in a fast-paced environment. Excellent communication skills and great motivation are essential.

Working days: Monday to Friday – flexibility to work some weekends as business needs require.

Online Sales Assistant duties:

• Picking our quality products for online orders
• Finalising and checking everything is as requested
• Provide service to customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status, back-order inquiries and any other issues that may arise
• Have the ability to learn multiple software applications and technologies
• Ensure safe handling, storage and repacking of all products in line with stock locations, rotations and policies
• High level of care and accuracy with pick operations
• Assist with inventory counting where necessary
• Ensuring all customers are kept up to date with their orders in a professional manner by email and/or phone

Benefits Include:

• Free Parking
• Holiday Pay
• Great staff discount
• Work Place Pension

Only applicants shortlisted for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Employee discount
• Free parking

Job Type: Full-time

Benefits:

• Employee discount
• On-site parking

Work Location: In person