Onboarding and Training Administrator Swindon, Wiltshire, South West England, England
Job description
Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.
We are transforming the way people think about train travel, empowering our team of over 6,000 people from diverse backgrounds to make it a great experience for customers. Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.
About the team
The Onboarding and Allocation Team sits within HR People Services and provides support to both the Recruitment Team, and the Customer Services Training Team. Our primary focus is to ensure that applicants and delegates have a positive experience throughout their journey, from when they apply for a role with GWR through to completion of training ready for their new job.
What is the job?
The role is both varied and challenging. You'll be responsible for managing vacancies and onboarding applicants as well as the training allocation process, for both new hires and internal colleagues. The main focus for this position is the provision of excellent administrative support to the Recruitment Team.
What will I be doing?
- Onboarding successful applicants (arranging medicals, release from duties, reference checks, security checks, and issuing contracts)
- Ensuring all onboarding paperwork is complete and copies uploaded to colleague personnel files
- You'll maintain onboarding and recruitment trackers and provide reports where required
- Scheduling candidate assessments and interviews using the online recruitment system
- Managing the collation and advertising of vacancies, externally and on the internal vacancy list
- Responding to general recruitment enquiries and candidate communications
What sort of person are you looking for?
- Highly organised with excellent time management skills
- Committed to working as part of a team
- Able to manage your own workload, be proactive and prioritise effectively
- Enjoys administration
- Driven to providing excellent customer service
What do I need?
- Experience of working in a fast-paced office environment
- Excellent and demonstrated communication skills
- IT literacy and confidence
- Strong administration skills with high attention to detail
- The ability to make independent decisions
- Experience of working in a recruitment or training environment is desirable but not essential
Where is the job based?
The Recruitment, and Customer Services Training teams are based in Milford House, Swindon town centre. Milford House is a short walk from both the station and bus station.
What are the hours?
This is a full-time position of 35 hours per week (Monday – Friday)
What else do I need to know?
This role can be entirely office-based or hybrid. Office cover is needed on a rotational basis but you can also work from home or in other network locations.
This is a fixed-term contract expected to last nine months.
The reward
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.
The salary for this position is £28,835 per annum.
We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.
We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.
We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.
We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.
If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.
https://exceptionalindividuals.com/neurodiversity/
https://www.healthassured.org/blog/neurodiversity/
