Onboarding and Membership Support Officer. Remote
Job description
An excellent opportunity to work within a rapidly growing business, Protected Trust Services.
Based in Bournemouth this business has grown from strength to strength and offers employees the fantastic opportunity to work from home alongside a friendly team who offer ongoing support and training for the role. Travel events and training events are held throughout the year to ensure the team can get together, discuss their experiences and share knowledge. As well as having lots of fun!
To apply please send your CV directly to emma.collis@protectedtrustservices. com successful applicants will be contacted within 3-5 working days to arrange an interview via video call.
Competencies required -
· Great communication, administration, and organisational skills
· Attention to detail.
· Ability to manage your own workload and diary effectively.
· Being innovative and finding new and exciting ways to work.
· Computer literate
· Motivated and enthusiastic
· The ability to work well with members and support their needs.
Job Description-
· To welcome new applicants to PTS and send out the appropriate application pack
· To support applicants with their packs and provide any advice in completing them.
· To complete credit checks on applicants and identify any issues to overcome.
· To liaise with various members of the team in the signing off process.
· To create and issue contacts and host training calls for applicants and issue log ins
· To support members in using the system, answering email, phone, and webchat queries.
· Phone times are limited and shared out amongst the team to ensure you have ample time to organise your day and manage your workload effectively.
Job Types: Full-time, Permanent
Salary: From £21,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Remote
Reference ID: Onboarding and Membership Support Officer
