Job description
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for an On Call Beauty Therapist to join our talented Chuan Body + Soul team. In this role, you will provide treatments for clients, be passionate about health and wellbeing and driven by the desire to provide excellent service.
This is a ‘0’ hour contract and your hours of work will be dependent on our business volumes.
In the role of On Call Beauty Therapist, your key focus will be to:
• Extend a welcoming experience for our clients
• Carry out a variety of treatments
• Follow Forbes and brand standards
• Be fully aware of treatment menus and product knowledge
• Assess guest needs through thorough consultation prior to treatment
• Adhere to the operating procedures of Chuan Body + Soul
• Promote spa and body care products
• Ensure all treatment rooms are set up according to standards prior to the treatment
• Maintain clear lines of communication within the Spa and hotel in general
Do you have? -
• Experience in a similar position and environment with a firm understanding of excellence in customer service
• Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
• Certification in beauty and massage therapy is essential
• Knowledge of products lines including Kerstin Florian, Jacqueline Piotaz, OTO, Zelens is desirable, but not essential as training will be provided
• Excellent communication and interpersonal skills
• Warm and caring attitude towards the health and well-being of clients
• The drive to work towards targets in treatment and retail
• The ability to work well in a team
• Good time management skills