Office Manager - Full Time London, England
Job description
Office Manager
Background:
Established in 1978, Amathus Drinks Plc is a family owned wine and spirit merchant with a head office and distribution center in Park Royal and 8 retail stores situated across prime locations in London, Brighton and Bath and a growing online business.
We carry a comprehensive range of wines, spirits and beers which we supply to our customers across the UK in hospitality, specialist retail and direct to consumers.
Amathus prides itself in providing excellent service to its customers with an exclusive agency portfolio of wines and spirits meticulously sourced directly from all corners of the world on the criteria of provenance, distinction and exceptional quality.
Please visit www.amathusdrinks.com for further information
Job Description:
You will be responsible for leading the customer services team to ensure a first class service is delivered to our customers and our retail stores. You will also manage the administration and all day to day needs of the office and recruitment and training needs.
Duties and Responsibilities:
Recruiting, building and developing a team of 6 customer services and sales operations executives.
A hands on approach to managing the team to deal with all incoming business enquiries, sales orders and associated administration, ensuring high standards of customer service is achieved and maintained.
You will be tasked to ensure a highly efficient, friendly and happy environment for your team to excel in and for our customers to enjoy.
Working with with our sales, marketing, warehouse, distribution, finance and purchasing teams, to ensure prompt processing of sales orders and other customer services admin tasks with complete accuracy.
Hands on management of recruitment and training needs for the office.
Rota and holiday diary management.
Responsible for setting up new employees work stations and settling in.
Overseeing general admin such as picking note and invoice scanning, resolving discrepancies promptly.
Usual office management duties.
Requirements and Qualifications:
The ideal candidate will have a minimum of 3 years in a similar dynamic management role dealing with trade and consumers, be at a degree qualified level, ideally with HR and Operations experience in a similar FMCG industry, have a positive can-do attitude and excellent organizational skills, with the ability to multi-task effectively. A dynamic, business minded proactive professional who can cope with unpredictable volumes of work, busy periods and tight deadlines.
This hands on role demands meticulous attention to detail and ability to learn in a fast-paced environment.
We are not able to consider candidates outside of a 40 minute commute to our offices at NW10 7ST.
Additional Application Instructions
Please include in your application your postcode/area you live in, your mode of transport and confirm that your commute will not take more than 40 minutes to NW10 7ST. We will not be able to progress your application if you exclude this information.
Please also confirm your availability for interview and your current remuneration and be expected to provide copy of any qualification certificates prior to the interview.
A copy of your right to work should also be included with your application if you do not poses a British passport.
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
COVID-19 considerations:
No meetings with more than 2 people allowed in the usual meeting rooms with a maximum of 6 in the boardroom/department meetings.
Regular hand sanitizing, on site self checking temperature checking.
Application question(s):
- Do you live within a 40 minute commute to NW10 7ST and have you included details of where you live? We will not be able to progress your application if you do not confirm fully.
- Have you confirmed your current income and aspirations for this role?
Education:
- Bachelor's (required)
Experience:
- Customer service/Management: 3 years (required)
Work Location: One location
Reference ID: Office Manager
