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Rival Group

We are looking for an Office Experience Manager to join our growing team, reporting into the Jennifer Reid, Co- Group CEO. An Office Experience Manager is the supportive force behind both. You are a problem solver with excellent communication skills and impeccable attention to detail. You are skilled at performing administrative tasks and providing support to coworkers and Leadership. The ability to multitask, manage complex schedules, and meet changing deadlines is essential to the position.

Who are we?

Rival Group, comprised of Rival Technologies and Reach3 Insights, is an award-winning global insights firm on a mission to transform the insights industry through the power of mobile messaging-based, conversational insights.

• Here is a link to a demo video that shows us in action.

But, why us for your next career adventure?

By allowing companies to engage consumers via modern technologies that people use, we’re boldly taking the insights world to its next phase — and we’re looking for an Office Experience Manager to join us as we step into our next chapter of growth. This position is an office-based role.

• We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. Our compensation package includes:
  
• RRSP plan with employer match,
• 100% employer-paid benefits plan including paramedical and mental health support,
• 4 weeks of vacation standard,
• Self-managed approach to personal, sick, and mental health days.

Interested? Yeah. We thought you might be.

What You'll Do:

Office Management/Support:

• Anticipate and prepare required office orders from supplies and snacks to computer equipment.
• Receive and organize deliveries.
• Restock the kitchen and office supplies as needed.
• Ensure our office spaces (meeting rooms, common areas, kitchen, etc.) are tidy, functional, and comfortable so our team can work happily and productively.
• Organize and coordinate space and event needs for internal/external events (Town Halls, Strategy Meetings, Board Meetings, etc.).
• Act as the main point of contact and reception for all visitors, making guests at Rival feel welcome when they arrive.
• Responsible for the opening and closing of the office, managing the schedule of volunteers to ensure the security of our office.
• Manage daily operations like inventory maintenance, supplies procurement and office security systems. You will be the point of contact for many of our vendors and assist in scheduling and coordination of office administration and related projects.

Executive Support:

• Manage executive calendars, using the utmost discretion and attention to detail.
• Track and prepare expense reports as required.
• Book flights and accommodations as required.
• Support our on-going executive meeting cadence – take notes in meetings as required and track any required follow up/action items from meetings.
• Support Board Meeting arrangements, including preparing meeting materials, presentations, and agenda.
• May be required to provide personal assistance to the CEOs in scheduling and running errands.

What You'll Have:

• 2+ years of experience in an operations or office management role (or similar).
• Exhibit resourcefulness and feel energized when you’re able to “cross things off the list”.
• A fine-tuned set of prioritization skills coupled with an innate ability to respond to competing demands.
• Have a proven ability to handle confidential information with discretion.
• Show reliability and consistency—you know how important it is to reply to messages in a timely manner and deliver on tasks when you say you will.
• Deliver, be outcome-oriented and not satisfied with “I tried.” You don’t stop until the goal is achieved!

Apply Now!

Please note, you must be eligible to work in Canada to be considered for this role. We thank everyone for their interest, however, only successful applicants will be contacted.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Rival Technologies Inc. provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Please note given our security & compliance certifications, final applicants will be required undergo a background check.

No recruiters and no phone calls, please!