Office Manager London, England
Job description
Want to be part of a hyper growth, fast paced, global business that is radically changing the decades old delivery universe as we know it? If so, read on, as we’re looking for an Office Manager to join our People team!
What’s our story?
Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of 5000+ smart lockers, 200+ leading retail partners like Vinted, ASOS, Zara and the launch of our InPost collection points, we’re bringing freedom to anyone with a parcel.
The UK is a huge market that we’re quickly expanding into , and as a hard-working, fast-moving business, we anticipate some serious growth this year. In fact, growth is what we’re focused on. Across the UK, we’ve seen rapidly changing customer and merchant behaviour, with consumers driving the demand for out-of-home delivery options; making it a real focus for investors.
On our path to transforming e-commerce delivery in the UK, we’re building an unparalleled group of talent that’s hungry to help us disrupt the industry. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply-chain. We’re a passionate bunch and expectations are high, but we’re team players – collaborating, supporting, and leaving egos at the door.
We’re not looking for just anyone to join us. We’re looking for people who aren’t afraid to bring ideas to the table, grow with us and fit into a fast-paced team. We’re looking for problem solvers, people with drive and natural curiosity – who want to do things differently. And do them brilliantly.
About the role:
This is an exciting and newly created role critical to the growth of our people, culture and operations as we look to rapidly scale our business. A combination of office management, people administration, and executive support, this role will sit centrally to help drive a positive employee experience as well as a smooth and efficient office environment.
What you’ll be doing:
- Be the central point of contact and manage daily office operations across our London and Hemel locations, including welcoming visitors, mail handling, supplier management and office supply inventory.
- Support with diary management and the coordination of meetings, appointments, offsites and travel arrangements for the leadership team.
- Creating and leading on office and team events, offsites, recognition programs, and team-building activities that support a positive employee experience and culture.
- Ensuring accurate record-keeping of all office expenditure and manage within allocated budget.
- Responsible for implementing and maintaining health and safety protocols and procedures within the office.
- Collaborate with relevant departments to ensure a safe and secure working environment.
- Provide administrative support to the People team such as helping maintain employee records, administering employee benefits programs, and general HR documentation.
- Help create and foster a positive, collaborative and engaged working environment.
What we need from you:
- Proven experience (2+ years) in combined office administration and executive/HR support roles.
- A passion for cultivating and improving workplace environments
- A champion of culture in our offices and across our UK team
- Strong communication, interpersonal, and organisational skills
- Naturally enthusiastic and a desire to bring great energy and creativity to life at InPost and to all that you do
- A trusted advisor with the ability to handle sensitive information with discretion and confidentiality
- Great attention to detail and able to calmly manage various priorities throughout your day
- Customer service orientation and a proactive attitude
- Proficiency in MS Office Suite (word, excel, PPT)
- Knowledge of office related health and safety regulations is a plus
We’d be particularly excited to hear from you if you:
- Had exposure to HR administration
- Have worked with HR administration systems
Perks of the job!
We love to reward our people for the great work they do:
- Competitive salary plus the ability to earn OTE bonus
- 26 days holiday + 1 volunteering day
- Hybrid working + home office set up scheme
- Amazing offices in Soho and Hemel Hempstead
- Work from anywhere scheme (up to 4 weeks per year)
- Dog friendly offices (each Friday)
- Rail discount schemes
- Private health insurance
- Enhanced paternity and maternity leave
- Flexi-benefits platform new for 2023
- Opportunity to work in one of the fastest growing logistics technology businesses in Europe (you can read more on our recent results here https://lnkd.in/d_cqN-R6
- Ability to grow and progress with the business
- Opportunity to work across our European business (InPost is in 9 European geographies)
- Genuine opportunity to influence and be part of the growth of the UK business
- No hierarchy, results oriented business
The InPost process:
We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Acquisition Specialist. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.
At InPost, we love uniqueness. Our strength is our people.
We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
