office manager London, England
Job description
Summary
Assistant Front Office Manager
Just some of the benefits you will enjoy as an Assistant Front Office Manager
- 12 complimentary hotel nights a year across Hyatt Hotels
- Discounted hotel stays across Hyatt not just for you but also your friends and family
- Free meals at our colleague restaurant
- 50% discount when you dine as a guest at selected Hyatt Hotels
- Business attire laundered complimentary
- Holiday allowance increasing with length of service
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What you will do as an Assistant Front Office Manager
- Ensure that all Hyatt regulations are strictly observed and respected
- Replace the Front Office Manager in her/his absence
- Responsible for the training of the Front Desk Staff
- Responsible to ensure that all front desk staff are well versed all World of Hyatt SOPs and promotions
- Responsible to improve the check in and check out experience
- Assist the Front Office Manager in reaching the department’s KPIs
- Maximize rooming opportunities
- Act as Duty Manager when required
About Great Scotland Yard Hotel – The Unbound Collection
Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1100 hotels in over 70 different countries, also recognised as a UK Great Place to Work Company!
Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square, Great Scotland Yard Hotel is one of the most iconic addresses in London!
Our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.
Next steps: Apply today for this Assistant Front Office Manager role and start your journey with Great Scotland Yard Hotel!
