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Overview

We seek a stellar Practice Manager who is passionate about people leadership and providing a luxury-level service to our patients. As the Practice Manager is essentially running a business within a business, an entrepreneurial mindset, outstanding communication and self-motivation skills are key attributes, as is the ability to collaborate effectively with Leadership in achieving set goals and standards. The Practice Manager must possess a calm and reassuring demeanor to our patients and staff. This is a full-time position located in one of our practices around the country.

Responsibilities include but not limited to:

• Maintaining efficient day-to-day operations of a multi-physician cosmetic surgery practice working with both medical and non-medical staff.
• Accomplish center operations by communicating, developing and managing to our values, policies, and procedures.
• Responsible for recruiting, training and coaching.
• Maintaining efficient scheduling, and practice flow to enhance patient experience.
• Oversee and manage the daily operations of the center including staff scheduling, reconciliation and operational checks and balances.
• Maintain legal and accreditation compliance concerning federal, state, and local regulations including AAAHC, JHACO and AAAASF
• Support and uphold policies, procedures, patient safety, objectives, quality improvement, environment, and infection control
• Oversee or directly manage any and all administrative and facility functions and tasks to include processing incoming mail, coordinating any maintenance as needed in the facility to include clinical equipment, adhering to local and federal regulations as may be required in relation to our business operations, etc.
• Actively providing operational guidance, support, and training for all staff members within the Practice to include front office staff, nurses, and an internal sales team
• Being a cultural role model within the Practice and tending to any employee relations issues under the guidance of Human Resources and / or Company policies and / or industry best practices
• Work in partnership with our dedicated physicians to ensure a remarkable patient experience that adheres our Elite standards

Minimum Job Qualifications:

• At least 5 years of management experience, preferably in plastic surgery, or medical spa.
• Nursing license preferred.
• BS/BA preferred
• Professional demeanor.
• Possess great people skills with a professional demeanor, outgoing personality and ability to interface with patients.
• Flexible, enthusiastic, and self-directed.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Passion for helping others be the best they can be.
• Strong customer focus with a caring attitude.