office manager Romsey, England
Job description
Job description – Office Manager
About Complete:
Complete was founded by Dr Alan Watkins BSC MBBS PhD, physician and neuroscientist and leadership expert. Alan leads our team of outstanding analysts, coaches, and developers. We are powered by compassion and driven by science.
Compassion is what gets us all out of bed every single day. We have a strong desire to reduce the suffering we see that results from poor decisions and poor leadership. We believe that if we can help leaders, executive teams and multi-national organisations develop themselves and make better decisions, based on cutting edge research and scientific investigation, less suffering occurs. We are, therefore, passionate about people’s ability to develop and we delight in helping our clients deliver much better results, even in tough economic conditions.
CORE COMPANY VALUES – CHALLENGING/ COMPASSIONATE/CUTTING EDGE
About you and the role:
Complete are seeking to appoint an exceptional Office Manager who will be accountable for office management, business support and supplier efficiency, acting as an overflow to our Client Services Team for project co-ordination and administration support. This role will be central to ensuring the smooth running of our office and core facilities. You will be a key point of contact across the business, communicating internally and externally with key partners and suppliers to ensure ongoing efficiency.
It goes without saying we need you to be organised, highly proficient and possess the drive for continuous improvement.
This is a great opportunity for a self-motivated, self-sufficient, dynamic, and very well organised individual with a positive can-do attitude to be part of our friendly and growing team. The role is varied, and no two days will be the same!
Key Accountabilities:
Business & Office support:
- Managing the building and its facilities to ensure continued maintenance, smooth running of the office and cost efficiency for the business
- Managing company insurance policies, lease agreement and supplier contracts, their renewals and sourcing new suppliers when needed
- Managing IT, printing and telephony requirements to ensure smooth, efficient running of the business and be the central point of contact for escalation and co-ordination of business needs
- Managing Fire, Health & Safety to ensure the building and its employees are protected
- Managing and co-ordinating IT licence and subscription requirements
- Cataloguing and maintaininga record of all business supplier, subscription and licence information
- Ensuring office is well stocked with sundries, stationery supplies and replenishing when required
- Managing core office opening hours, un-lock/lock up rota’s and booking of internal resources
- Establish and maintain office procedures
- Supporting the business with office environmental sustainability initiatives
Client support:
- Supporting the Client Services team with adhoc Project Co-ordination
Finance support:
- Submitting monthly expenses and uploading invoices
- Liaising with suppliers to ensure best value for money and quality service delivery in line with budget
- Cataloguing and maintainingthe business fixed asset register
- Liaising with Finance Manager to share business commitment costs relating to subscriptions, licences, assets, supplier costs to help inform business decisions, forecasting and future budgets.
What would make you shine in this role:
- Someone who is ambitious and keen to get stuck in
- Confident and reliable
- Professional style of working
- Hardworking – prepared to go the extra mile
- Outstanding organisational and time management skills
- Ability to multitask and prioritise daily workload
- Excellent verbal and written communications skills
- Flexibility and adaptability to changing workloads
- Problem solving skills
Requirements:
- At least 3 years experience in office management (or similar role)
- Facilities management experience
- Experience with managing supplier accounts
- Commercial awareness
- Decision-making and problem solving skills
- Strong level of IT knowledge with practical understanding
- Strong time-management skills, high degree of flexibility, and excellent multitasking ability
- Ability to positively respond to last minute changes and deliver against tight deadlines
- Pro-active, forward thinking and organised
- A team player who strives to be ‘a force for good’
- Interest in and desire for personal development
Desirables:
- Bachelor’s degree or equivalent
- Advanced IT skills
- PA, Project and/or event management experience
- Confidence and ability in booking online accommodation and travel arrangements
- Experience of using conferencing platforms i.e., Teams and Zoom
What we offer:
- Salary of £27-£30k pa (DOE)
- Company bonus scheme (based on company and personal performance)
- 33 days holiday (including UK Bank Holidays)
- Hybrid working (1-2 days per week, unfixed)
- Company Sick Pay
- Company events
- Opportunity to receive world-class personal and professional development – after all it is what we offer our clients
- Other wellbeing Initiatives – ELDOA classes
- Workplace Pension – 3% Employer contributions
- Childcare Voucher scheme
- Cycle to work scheme
- Free onsite parking
Job Type: Full-time
Salary: £27,000.00-£30,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Romsey: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 16/07/2023
