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Job description

Job Description

Office Junior required in our head office based in Llanelli. Working for the largest independent retailer in South Wales.

You will be required to support the EPOS IT systems department .

Previous experience of Windows is essential. Training for other aspects of this position will be provided.

Days and hours to be discussed with the right candidate.

Job Duties:

• Accurately raise and log store issues reported via telephone, email ensuring all vital information is captured (when required).
• Support Goods in at Reception
• Enter data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verify entered data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains and protects operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as needed.
• Support all EPOS software/hardware issues - (Training Provided)
• Collect and process product purchase orders.

Skills and Qualifications:

• Excellent Data Entry Skills + Analysing information and thoroughness
• Confidentiality
• Excellent knowledge of IT Windows Systems
• Excellent hardware / Software support and diagnostics skills
• Experience of using remote support tools – i.e. vnc and Team Viewer
• Ability to learn and pick up new skills quickly with good attention to detail
• Ability to prioritise work load, make decisions and work well within a team and independently when required

Position is within our Head Office in Llanelli - SA15 2BT

Job Type: Full-time

Ability to commute/relocate:

• Llanelli, SA15 2BT: reliably commute or plan to relocate before starting work (required)

Work Location: In person