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Job description

This is a small but rapidly growing business and as such the role holder will need to be flexible and resilient, being able to assist with a variety of tasks. The main purpose of the role, however, will be for digital marketing with a view to raising the company’s online presence; supporting the administration and sales support functionsand maintaining a high level of customer service at all times.

Digital Marketing

• Creating and managing content across a variety of digital platforms, including social media and websites.

• Maintaining business website, including but not limited to updating stock levels and adding new stock.

Sales Administration

• Processing online orders from a variety of sources including Voyager CBD and eBay.

• Responding to queries on the shared ‘sales’ email inbox.

• Packaging and posting online orders and orders from the sales team.

• Customer service, including carrying out courtesy calls to customers, gaining feedback and advising on products.

• Use of EPOS to record stock movements (training provided).

• Liaising with shops to fulfil their stock requirements and, on occasion, delivering this stock and other supplies to the shops.

• Assisting in the preparation of Trade shows/fairs.

Production/Manufacturing Support

• Assisting the team in the labelling and boxing of products, either for our stock use or for shipment to customers

Office Support

• Greeting visitors.

• Answering telephone and dealing with customer queries.

• General office assistance.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20-40 per week

Salary: £24,000.00-£26,000.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Application question(s):

• Which design software applications have you used?

Experience:

• Design Software: 1 year (required)
• Administrative: 1 year (required)
• Microsoft Office: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (required)

Work Location: One location

Reference ID: VOY002