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About the Company

Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 50 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, and Smart Employee Eyecare.

About the role

The main purpose of the role is to maintain adequate levels of stock and to ensure that all jobs are recorded and passed to the Laboratory Technicians accurately and efficiently.

Core Responsibilities

Stock

• Assist the Office Manager/Central Stock Manager with the monthly stock take
• Locate appropriate frames and lenses from the central stock for all new jobs received
• Unpack deliveries and book in jobs as necessary

Administration

• Unpack and 'tray-up' jobs
• Book in all types of jobs ensuring accurate data entry
• Answer telephone and respond to e-mails
• Prepare jobs for dispatch

Other

• Assist the Office Manager with ad hoc tasks as required

• Maintain a high standard of work according to the QA system and British Standards

• Maintain a tidy workspace and assist in maintaining the cleanliness of the laboratory as a whole.

• Follow all Company Health and Safety procedures

• Maintain good working relationships with all other staff, both within the department and in the wider organisation

• Maintain and develop good working relationships with suppliers and other external stakeholders, acting as an ambassador for the Company at all times

• Any other duties as required to assist in the smooth running of the laboratory

• Be available to work extra hours as needed at short notice

• 1 x 30% off voucher per year for staff to bused on Hearing Aids + 2 x 20% off vouchers for family and friends

• 29 days annual leave (FTE)

• Company pension

• 
  Access to high street discounts and other benefits through our D&T Rewards employee benefits portal

If you have any queries about the vacancy please contact our friendly HR team at [email protected]