Office Administrator/Customer Service Remote
Job description
Administrator
To assist with general office administration and management duties which may include (this list is not exhaustive):
- working on manual and computerised business systems
- answering and fulfilling telephone enquires from customers and staff
- responding to email enquiries from customers
- responding to social media enquiries from customers
- distributing pro-active communications to customers with updates about our services
- organising and managing staffing rotas including planning holiday and emergency cover
- interviewing, recruitment, induction, monitoring and exit processing of employees
- issuing and checking session attendance registers against computer records
- financial administration and record keeping
- dealing with and filing paperwork
- dealing with venue managers and venue bookings
- coordinating the update and restocking of session binders with the necessary paperwork
- the promotion, marketing and sales of the Little Kickers activity classes
- timely reporting of issues and problems to your employer
- other general office administration duties as required
Essential knowledge and experience
- Computer literacy: a working knowledge of Microsoft's internet browser, Microsoft Word, Microsoft Excel and Abode PC software applications.
If you are a highly organised individual with strong attention to detail and excellent communication skills, we would love to hear from you. As an Office Administrator, you will play a crucial role in ensuring the smooth operation of our services. This is a great opportunity to join a dynamic team and contribute to the overall success of our organisation.
Please submit your CV and cover letter detailing your relevant experience. We look forward to reviewing your application.
Job Types: Freelance, Part-time
Part-time hours: 10 per week
Salary: £11.00-£13.00 per hour
Benefits:
- Flexitime
Schedule:
- Flexitime
Education:
- Certificate of Higher Education (preferred)
Experience:
- Customer service: 3 years (required)
- Administrative experience: 3 years (required)
Language:
- English (required)
Work Location: Remote
