Job description
Reporting to the Manager, Crew Management, the CMO is responsible for all Calling and related requirements on train service staff. This includes adherence to Unifor collective agreement #2, Managing daily vacancies, contingency planning and re-crewing enroute due to operational issues. Using the VIA 360 system the Controller also manages the pay aspect of On train service employee’s related to: Work schedules, Payment, Vacation planning, Overtime hours and absenteeism tracking.
Responsibilities:
- Managing and filling daily vacancies for On train employees. This includes arranging re-crews, adjusting allocation, adjusting for equipment cycling changes and on time performance issues (includes operational issues as well as re-crewing due to delayed or late trains);
- Prepare and allocate jobs into actual dispatch at required times by terminal;
- Validate passenger counts and activate extra assignments according to crewing guidelines. Also verify regular positions vs. actual counts;
- Verify and allocate annual vacations and ensure System is updated;
- Finalize all employee assignments to verify proper employee payment;
- Manage the On train service staff email inbox and file necessary information in CMO calendar for future handling;
- Research and provide supporting data for time claims and step 1 grievances;
- Plan and book alternate transportation for extra employee’s in various regions;
- Produce and validate hotel report.
- Five years of experience in Operations within the Transportation industry;
- College diploma in Transportation or related field or a combination of equivalent training and pertinent experience;
- Flexible to work on various shifts (days, nights and week-ends) (12 hour shift, 4 days on, 4 days off);
- Very good written and verbal communications skills in both official languages;
- Proficient in learning new technologies and at ease with Microsoft suite;
- Knowledge in system train operations and system geography (an asset);
- Knowledge of VIA’s internal resources/structure and where to obtain specific information (an asset).
Why choose VIA Rail?
- Competitive salary and a generous compensation and benefits package;
- A close knit team of happy co workers;
- Numerous opportunities for career advancement;
- An environment that supports employee health and well being;
- A wide range of health and wellness benefits for employees and their families, including unlimited telemedicine service;
- To contribute to a sustainable transportation service connecting Canadian communities;
- First as an employer of choice and as the most trusted carrier among transportation companies in the 2022 Canadian Reputation study published by Leger.
- Learn more about VIA Rail: https://corpo.viarail.ca/en/company
Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!
About VIA Rail Canada
CEO: Martin R Landry
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Government
Website: www.viarail.ca
Year Founded: 1977