Office Administrator Liverpool, England
Job description
Office based: 8.30 to 4.30 pm Monday to Friday, full time (part time considered also)
Location: Dakota Business Park, Speke, Liverpool and North West Region, with good public transport links, ample parking, accessible lift
Brief overview
Spice Kitchen are looking for a proactive and strong admin person who will be responsible for supporting multiple team members at our Headquarters in Speke.
This role will form a key part of the team (we have an amazing one here).
About Spice Kitchen
We are a family run business selling beautiful spice tins, gifts and individual spices to domestic and retail customers. Everything we do is focused on delivering an exceptional and personalised customer experience: from our products, packaging, quality of our spices to our communication style.
However, Spice Kitchen isn’t just a business, it’s a community: our customers, our team, and our suppliers are at the heart of our brand.
As we approach our ten year anniversary, we are embarking on the next phase of our journey, with plans to introduce new products, streamline processes and launch our cookbook.
About the role
It’s an exciting time to join our team.
Our vision and strategy are set on growth and this role is pivotal in achieving our next phase of business development.
Anyone who has worked in a small business knows that roles are varied, ever-evolving and require a flexible approach to getting the job done. Similarly, as a small business, we are a ‘work in progress’: we are open to improvements in systems and make no claims that we have everything figured out. Bringing your expertise and skills, your input and willingness to help us get there is crucial.
There is huge potential for personal growth, and we would look to support you in building your skills and expertise.
Specific areas of responsibility
Business management and administration
- Diary management
- Processing orders (trade and consumer)
- Managing subscriptions
- Ordering stock
- Answering calls
- Filing
- Assisting with trade show planning (basic admin)
- New supplier form filling
- Setting up IT for calls / interviews
- Printing Labels for warehouse
- Looking after guests/visitors/board room
- Customer service
- Typing 1:1 notes
- Accounting Admin
Marketing tasks
- Uploading content/recipes to website
- Updating content calendar
- Updating listings – we have a VA working on this at the moment but it would be great to have someone in house working on this more regularly
- Filing/saving images on Dropbox, making sure filing is up to date
- Updating PR database
- Uploading product information to Trade Show portals
- Responding to TrustPilot reviews – really great for our reputation to respond to every TrustPilot review, we used to do this but has slipped
- Responding to social media comments – something we should definitely be doing more of, even if it’s a Thank You
- Helping me to create PR files with all company articles and content in one place
Operations tasks
- Supporting with food safety compliance
- Stock control
Personal qualities
As a small team, every member has an impact on shaping our culture. We want to hear from you if:
- You are happy to break new ground and learn to do things you have never previously done! We are a growing business and all learning as we go
- You are open to change
- You are a proactive problem solver
- You can work on your own initiative, plan your work and prioritise your time, but equally, you are flexible enough to switch priorities as the business demands
- You are – on the whole – a positive and ‘glass half full’ type person
- You can spin lots of plates and are not phased by being busy
- You can demonstrate emotional maturity and communication styles
- You understand the benefits of creative conflict
- You can give and receive constructive feedback
- You have an ability to reflect on your skills and development areas
Other
We are a food business and so a love and passion for cooking is important to us.
We are an Equal Opportunities employer and this role is open to absolutely anyone, with no labels or limits.
How to apply
Email your CV – and a covering letter that outlines why you are the right person to work with us and how you meet the criteria.
Job Type: Permanent
Salary: £18,000.00-£24,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Employee discount
- On-site parking
- Profit sharing
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Yearly bonus
