Office Administrator Swadlincote, England
Job description
Are you someone that would love to be part of the automotive industry and is looking for a working environment that offers you support and growth? If so, then Shine is the place for you.
Shine is a BSI award winning, national fleet of mobile bodyshop repair specialists. We have been working in the automotive industry for over 18 years, restoring customers damaged vehicles back to their former glory.
We offer a mobile bodyshop solution to customers that have minor damage up to 30cm on their vehicles. These damages are repaired at the customers home or place of work, by our fully employed and qualified technicians who are supported by their Sector Managers and the Head Office team.
The Role
Your role will be to book customers onto our systems and assist with any general queries they may have via phone and other platforms. We are looking for someone that finds it easy to talk to people and who enjoys helping others.
The role is Monday - Friday (8am-5pm) and one working Saturday per month.
This role will involve:
· Answering inbound calls from our customers
· Outbound calls to assist with bookings and general queries
· Dealing with queries from technicians and sector managers in relation to repairs/claims
· Booking jobs onto our internal booking system
· General administrative tasks including data inputting
· Interacting and working together with the office team
Essentials for the role
· Confident and friendly phone manner
· Claims handling experience would be advantageous but not essential
· Microsoft Office skills required
· Helpful and a team player
· Good interaction within an office environment
Benefits of being part of the Shine team:
· Starting salary up to £24,000 per annum (depending on experience)
· Weekly pay
· Company pension
· Discount platform offering access to discounts and cashback at over 800 retailers
· SmartTech at Currys PC World
· Employee Assistance Programme and access to an online Employee Wellbeing Hub
· Employee wellbeing support
· On-site parking
· 30 days annual leave (including Bank Holidays)
Job Types: Full-time, Permanent
Salary: Up to £24,000.00 per year
Benefits:
- Company events
- On-site parking
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
About Shine!
Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: www.shinerepair.com
