Office Administrator

Office Administrator Guildford, England

Full Time Guildford, England 25000 - 30000 GBP ANNUAL Today
Job description

This is an exciting opportunity to join our busy Lettings office in Guildford as the Office Administrator.


- Share with the team any good reviews.

- Respond in a timely manner on Google Business to be displayed publicly.

- Report any spam to Google.

Card Machine and Holding Deposits

- Do the daily Z total report on the card machine.

- Send Vernon & Tammy daily totals and payment details.

- Hold on to receipts and file them away each month.


- Keeping on top of bills and making sure they are scanned and sent to the correct department.

- Helping with any account changes or closures.

- Ensure any services are carried out.

Monthly and Weekly Statistics

- Keep on track of weekly deals and the details, fill out a spreadsheet to send to management.

- Summarise all the weekly deals in to a monthly spreadsheet and send it to management at the end of the month.


- Keep an eye on anything new appearing in our patch to copy the link into a spreadsheet.

- Identify the property's full address and list details on the SS.

- Search our sales and lettings database for the owners’ details and notify the manager should we find a successful match.

- Either pass on details to the manager to call or send a touting letter.


- Preparing the correct number of keys required for a move-in.

- Liaising closely with the moving team to make sure everything is prepared, and helping sort any teething issues with this.

- Making sure the team are notified of move-ins for the week and weekend so it runs smoothly and key handover is easy.

Key Management

- Tag up any new keys or additional sets.

- Make sure the key number is input on to Veco and the spreadsheets.

Team Support

- Answering and dealing with phone calls whilst the team is busy.

- Processing any walk-ins that come into the branch looking for properties or advice, taking down details and giving the team to register.

Office Involvement

- Ordering office and utility supplies.

- Keeping on top of suppliers' billing and sending to relevant accounts departments.

- Point of contact for IT and phone issues/developments.

Listing New Properties and New File Organisation

- Assist with uploading property details and photos on to Veco.

- Check the information is all correct on Veco, including LL fees.

- Send around a PDF to the negotiators with crucial information.


- Pick up voicemails & pass on.

- Greeting anyone that walks through the door.

- Pull call logs from the day before and send them to the manager each morning.

- Process any post that comes through, whether for the tenant or branch. Send to relevant departments within the company.

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year


  • Company pension
  • On-site parking


  • Monday to Friday


  • Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: SeymoursGuildAdmin
Expected start date: 09/10/2023

Office Administrator

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