office administrator

office administrator Hollywood, FL

Safelite AutoGlass
Full Time Hollywood, FL 10.56 - 12.04 USD Today
Job description

office

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You’ll Get

  • Competitive weekly base pay starting at $18.50/hour.
  • Monday thru Saturday, with a rotating day off thru the week
  • 8:30am to 6pm
  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.

What You’ll Need

  • High School Diploma/GED/Equivalent required.
  • Experience: 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Experience level:

  • 1 year

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Work setting:

  • In-person

Work Location: In person

office administrator
Safelite AutoGlass

www.safelite.com
Columbus, OH
Renee Cacchillo
$1 to $5 billion (USD)
10000+ Employees
Company - Private
Vehicle Repair & Maintenance
1947
Related Jobs

All Related Listed jobs

Front Office Supervisor
Hilton Hotels London 0.00 GBP Today

Front Office Supervisor 

Check-in into a world of opportunities

NOW IS AN EXCITING...

scheduler
Community Health Systems Hattiesburg, MS 49201 - 31657 USD ANNUAL Today

#SCHED265234

Scheduling Clerk - Medical Imaging...

Marketing Assistant
Lionsgate London, England 28000 - 33600 GBP ANNUAL Today

Organize quarterly sales presentations and liaise with marketing managers to build presentation decks. To aid and support the Marketing team in all aspects of

Photographer
The Wave Easter Compton, England 10.68 GBP HOURLY Today

Staff Discounts on retail of up 20%. Reporting to the Photography Supervisor, as our Photographer you will be responsible for capturing high quality photography

Opportunities for three new apprentices
Spirotech-SRD Group Cambridgeshire Today

Spirotech Group help with lockdown learning. Trained engineers have the skills to design and build the core components behind todays worthwhile engineering