office administrator Coventry, England
Job description
Job Title: Office Administrator
Salary: £22,000
Fixed Term Contract
Monday to Friday 9am to 5pm
Immediate Start
Location: Allesley, Coventry CV5 9DH not on bus route, car required.
Quirky Barn is a one stop trade shop for Sustainable Home and Living. We hold 20 collections compromising over 600 unique, recycled, upcycle and handicrafted quirky products. We sell our products on a wholesale basis from our distribution centre in Coventry.
We are looking for an Office Administrator to join our sales team. The successful candidate would be involved in many different aspects of our business, including processing customer orders, maintaining the back-office systems and attending exhibitions. You would play a central role in supporting the working culture and operational efficiency of our office and as a result you must be a detail-oriented multi-tasker, who is comfortable both taking direction and showing initiative.
Roles & Responsibilities
- Provide efficient administrative support to all sales & support staff
- Updating and maintaining product data and associated information
- Maintenance of online customer spread sheets
- Effective screening of incoming calls
- Providing customers with telephone and email support
- Processing customer orders
- Effective handling of customer returns and complaints
- Planning deliveries and collections
- Processing paperwork such as dispatch notes and invoices
- Updating and maintaining Quirky Barn website
- Updating and maintaining Sage200
- Updating and maintaining order forms and pricing
- Updating and maintaining Blue Alligator Presenter
- Using Shopify to create and maintain stock ranges on our websites sarruhome.co.uk & besp-oakkitchens.co.uk
- Prepare staff and stock for trade shows.
- Trade shows admin and sales to include assisting in collating the stock for display on the stands.
- Opening new customer accounts
- Managing key accounts to improve customer service and sales.
- Invoicing and chasing of overdue payments.
- Assessing sales figures to decide the future of products and ranges.
- Taking card payments
Skills
You should be able to demonstrate, the following characteristics:
- Excellent attention to detail
- Outstanding interpersonal skills including oral and written
- The ability to communicate effectively with all levels of management
- Professional self-presentation
- Good customer service skills
- A willingness to learn
- Enthusiastic approach to all tasks undertaken
- Willing to work independently and as part of a team
- Very good organisation skills with the ability to prioritise own workload
Requirements
The ideal candidate for this position must be:
- Computer literate with accurate data input skills.
- Educated to at least GCSE level with at least grade C in both Maths and English.
- Previous work experience within a customer service and/or sales environment is desirable.
- Sage 200 experience would be advantageous
- Intermediate level of Excel knowledge
Job Types: Full-time, Temporary contract
Salary: £20,000.00-£22,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday 9am-5pm
Ability to commute/relocate:
- Coventry, CV5 9DH: reliably commute or plan to relocate before starting work (required)
Job Types: Full-time, Temp to perm
Contract length: 6 months
Salary: £20,000.00-£22,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Coventry, CV5 9DH: reliably commute or plan to relocate before starting work (required)
Work Location: In person
