Office Administrator Dalry, North Ayrshire, Scotland
Job description
Mills Milk is a family run business that has been in our family for over 100 years!
We supply locally sourced milk and farm fresh produce to homes across Ayrshire, Glasgow, Edinburgh, Inverness as well as wholesale deliveries across Scotland.
Due to our continued success, we are recruiting an Office Administrator to join our busy Head Office based in Largs.
This is a full time opportunity, Monday to Friday: 10 am – 4 pm. Overtime available on Friday and Sunday evenings (working from home).
Please note, due to the remote location of our depot/office, the successful candidate should have be able to drive with own transport.
This would be the ideal position for a candidate who comes from a customer service focused role, with strong administration skills and excellent attention to detail, and is looking for the next step in their career.
Alternatively, we are also open to a candidate who is just starting in their career. You could be a recent school/colleague graduate who is looking to gain that knowledge and experience from working in a fast-paced office environment. We would be looking for a confident and reliable individual who is eager to learn - we can provide all of the training on site!
Responsibilities:
- Answering phone calls and assisting with customer queries
- Inputting orders and data to our internal system
- Setting up Direct Debits for new customers
- Customer retention
- Managing the central email inbox
Requirements:
- Strong IT skills
- Previous customer service and administration experience
- Well organised individual with the ability to balance multiple conflicting priorities
- Keen attention to detail
- Confident with good telephone manner
- Fluency in English language with the Right to Work in the UK
Job Types: Full-time, Permanent
Salary: £9.50-£10.00 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Performance bonus
Work Location: One location
