office administrator Norwich, England
Job description
Clinical Administrator
Competitive salary - from £21,099 p/a dependent on experience
Location: Norfolk
Post: 37.5 hours, full time post.
This is an exciting opportunity to join our growing clinical team in Medequip’s Community Equipment Services (CES). We are looking for a highly organised and proactive Clinical Administrative Assistant to provide comprehensive support and assistance to prescribers, operational staff in the depot, and the community. Working with an OT, in our depot, you will use your administration skills to support best practice within the community equipment service and support developments in the service.
Medequip, as a values-driven organisation, places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
The Role
As an Clinical Administration Assistant, you will collaborate closely with prescribers, Occupational Therapists (OTs), managers, and colleagues to ensure the smooth operation of our equipment loan service and optimise the recycling of special equipment. The post holder is responsible for:
- Assist with administrative tasks such as data management, report generation, and invoice processing.
- Support the smooth running of the equipment loan service by supporting with daily processing of new specialist equipment orders, repairs for specialist equipment, including ordering spare parts and manifesting delivery and repairs of these items.
- Support with ongoing and end of month reporting related to spend and savings through equipment recycling.
- Support organisation of familiarisation and demonstration and training days for prescribers.
- Support the depot OT with day-to-day administration tasks relevant to the role and development of the Clinical and Specials processes within the community equipment service.
The Benefits
- 21 days + bank holidays increasing by one day per year to 25 after 4 years’ service.
- Continuous training, development & management support
- Pension scheme
- Life assurance
- Cycle to work scheme.
- Employee assistance programme including free counselling.
- Supervision by experienced OT
- Opportunities for career progression
If you are interested in a role where you can work in a great team with great benefits and carry out a role where you can add value to our customers’ lives every day, then this is the role for you.
We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know.
We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.
Job Type: Full-time
Salary: From £21,099.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative experience: 1 year (required)
Language:
- English (required)
Work Location: Hybrid remote in Norwich
