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Job description

We are looking for a dynamic and customer-focused individual to join our team as an Office Administrator.

Responsibilities:

• Perform general office administration duties, including document management and client communication.
• Handle all incoming calls
• Process sales applications and monitor customer orders.
• Manage credit control processes and ensure timely payment from clients.
• Manage customer accounts and maintain accurate financial records.
• Work towards personal and shared objectives, with a focus on continuous improvement.
• Enhance processes and procedures to optimise efficiency and customer satisfaction.
• Prioritise workload efficiently, with a proactive and practical approach to problem-solving.
• Interact with people at all levels, including colleagues, management, and clients, with excellent communication skills.
• Experience using any of the following Sage, QuickBooks, Zoho books is preferred.

Skills and Experience:

• Strong interpersonal skills, with a friendly and approachable manner.
• Confident and effective communicator, with the ability to build positive relationships with clients and colleagues.
• Positive and flexible approach to work, with a solution-focused mindset.
• Strong attention to detail, with a focus on accuracy and quality.
• Proven experience in credit control or finance is preferred, with a strong understanding of debt collection processes and procedures.
• Strong perseverance and persistent character, with a determination to achieve results.
• A proactive and practical approach to problem-solving, with the ability to think creatively and develop new solutions.

Benefits:

• Competitive basic salary £21,673.60.
• Monday to Friday (no weekends), with a healthy work-life balance.
• 21 days holiday, plus bank holidays, to ensure you have time to relax and recharge.
• Company pension scheme, to help you plan for your future.
• Refer a friend scheme, because we value the recommendations of our team members.
• A supportive and friendly work environment that encourages growth and development.
• An opportunity to make a positive impact on the environment and contribute to a meaningful cause.

At KOICOMS, we are committed to creating a supportive and inclusive work environment where everyone can thrive. If you are looking for a new challenge, we would love to hear from you.

Job Type: Full-time

Salary: £21,673.60 per year

Benefits:

• Company pension

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• credit control: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: KOIOFA91