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_ Job Description _

Journal Office Administrator

Company: KGL Department: KGL-Editorial – UK (Remote)
Reports To: Director, KGL-Editorial Date Approved: 7/21/2023

Our Company:
KnowledgeWorks Global, Ltd., serves the scholarly publishing community with an expansive suite of content-related services including editorial office and peer review management. We employ hundreds of staff in the US and India and are seeking to expand our UK team because of substantial growth with customers in the region.

Job Summary:
KGL is seeking a full-time Journal Office Administrator to join our rapidly growing team of editorial professionals engaged in providing editorial office support and peer review services for hundreds of scholarly journals. The Journal Office Administrator oversees journal editorial and/or production operations for client’s peer-reviewed journals from manuscript submission to publication. The Journal Office Administrator serves as the primary point of contact for client stakeholders and ensures that the work of the dedicated support team exceeds expectations for productivity, quality, and schedule adherence. The Journal Office Administrator editor may supervise one or more editorial associates.

Duties/Responsibilities:
The Journal Office Administrator will ensure the ongoing success of KGL through the following responsibilities:

• Provide excellent customer service to all external and internal journal stakeholders (e.g., editors, authors, publishers, colleagues)
• Ensure contractual requirements and service level agreements for assigned client workflows are met
• Create, update, and maintain accurate protocols for editorial and/or production workflows
• Train and manage support staff performing daily peer review, editorial, and/or production tasks
• Be a proficient user of the manuscript management system, from workflow optimization to using system reports for monitoring timeliness and other indicators of journal health
• Proofread and refine correspondence and information going to journal stakeholders for grammar and clarity (e.g., decision letters, Instructions for authors and reviewers)
• Prepare agendas, reports, and/or presentations for editorial meetings
• Handle invited manuscripts and other special content workflows
• Collaborate with the editors on issue line-up or special issues

Basic Qualifications:

• A minimum of 1 year of work experience in the editorial office of a scholarly journal
• Working knowledge of at least one leading manuscript management system required

(Editorial Manager, ScholarOne, or eJournalPress)

• Attention to detail

Physical Requirements

• General office environment with intensive computer work and extended use of the computer keyboard and mouse
• This position requires the incumbent to grasp objects utilizing manual dexterity including hand/finger coordination
• This position requires the incumbent to experience periods of prolonged sitting

To Apply

• For immediate consideration, please submit your resume to

[email protected] .

KGL is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Type: Full-time

Pay: £14,695.08-£28,327.95 per year

Benefits:

• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's (preferred)

Experience:

• Editorial Office: 1 year (required)

Work Location: Remote

Reference ID: Editorial Office