office administrator Salford, North West England, England
Clever Energy Ltd
Full Time
Salford, North West England, England
23500 - 21000 GBP ANNUAL Today
Job description
Clever Energy are a leading energy broker and tenant re-billing consultancy. We are looking for an experienced Customer Service Advisor to strengthen our customer services team. Office experience is required.
Your duties will include:
- Taking enquiries and seeking solutions by phone and email, acting as first point of contact
- Build, develop and manage key relationships internally and externally
- Championing the business and its’ class leading service delivery
- Use, update and be involved in new IT systems rollouts
- Contribute ideas to improve systems, processes and efficiencies
- Provide cover and assistance to other functions within the business as required
- Take card payments and update customer accounts
- Knowledge preferred of Excel, Xero, Sage and Customer Relationship Databases (CRM) - training provided if you have good IT skills
- Knowledge of the energy industry preferred though training provided
- Experience of B2B and B2C desirable
Immediate start, permanent position, fantastic opportunity for a bright, energetic team player.
Job Type: Full-time
Salary: £21,000.00-£23,500.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
