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Our Adult Social Care Access Team are seeking an Occupational Therapy Support Assistant (OTSA) to provide maternity cover, on a fixed term contract for 12 months.

This team is the first point of contact to the service. You’ll provide support via the phone or email to screen and triage incoming Occupational Therapy referrals.

This role is office based in our Civic offices.

• This team has the important function of responding to incoming enquiries and referrals relating to Occupational Therapy services. It provides technical information, advice, and recommends basic equipment to people experiencing challenges in activities of daily living such as accessing and moving around their home, safe mobility, personal care and meal preparation. This includes advising on the Disabled Facilities Grant (DFG) financial assessment processes, where appropriate.
• The team also refers cases which require more complex work or major adaptations to the relevant team, service or professional.

• We’re looking for an enthusiastic and motivated individual with developed customer service skills, who has experience of working with adults with disabilities or older adults.
• The ideal candidate will also have some knowledge and/or experience of aids and equipment. Relevant training for the role will be provided.

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future. We have world class attractions, beautiful open spaces, and a great standard of living.

Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people. We’re responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative. If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:-

• Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
• 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
• Holiday Purchase Scheme.
• Our Professional Development Centre provides access to courses such as in-house management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
• Cycle to Work Scheme.
• Health Cashplan.
• MK Advantage benefits package – a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.
• Blue Light Card - Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!
• SmartGo – Aimed at encouraging low-carbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
• Homebuy Scheme (for eligible roles).
• Smarter working which provides the opportunity to work from various locations including from home for a proportion of your role (subject to business needs).
• A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
• Childcare Subsidy.