Occupational Health Administrator United Kingdom
Job description
UKHSA is responsible for protecting every member of every community from the impact of infectious diseases, chemical, biological, radiological and nuclear incidents and other health threats. We provide intellectual, scientific and operational leadership at national and local level, as well as on the global stage, to make the nation's health secure.
As an Occupational Health Administrator, primary duties include managing the OH database system and medical files, audio typing, word processing, typing of general correspondence, preparation of clinic lists, filing, archiving, answering the telephone, e-mailing, making appointments and general office duties. Support the administrative function across the OHSWB team.
Assisting the Occupational Health Advisors, in facilitating the provision of high quality OH care to the staff of the UKHSA.
This is a fixed term hybrid role, working from the Colindale office 2 days a week.
Main Responsibilities- Assist with organising and coordinating the general running of the OH service.
- Liaison with managers, staff, hospitals and GP surgeries.
- Coordination of referrals from managers and HR relating to sickness absence or fitness to work.
- Review all incoming mail (OH mailbox and the Staff Wellbeing mailbox) and telephone calls, alerting OH Clinical staff to any urgent issues.
- Organise OH physician and OH |Advisors appointments diary.
- Organisation and maintenance of the medical records system. Ensuring records are stored and disposed of in accordance with the UKHSA Records Management Policy and The Health and Safety Executive Guidelines for ensuring the safe keeping of notes and also in accordance with the Data Protection Act.
- To comply with all UKHSA policies and procedures.
- Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
- To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training.
- 5 GCSE or equivalent qualifications at C or above in English and Maths.
Educated to NVQ 2 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.)
- Previous experience of working in an administrative environment using computerised data systems.
- Experience managing sensitive data.
- Experience of working in a health care environment.
- Clear communicator with good writing, data entry and telephone skills ensuring accuracy.
- Ability to work effectively as part of a team.
- Problem solving skills.
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
- An ability to maintain confidentiality and trust.
- Good time keeping.
- Flexible approach to work.
